Error During FTP download at

Hosting Support
1

Hey there!

I was trying to change the document root of my addon domain today, and I was greeted by an error.
“Error during FTP download, at “/htdocs/.\Roblogs_files\pruebas1.png”: RETR command failed (path:/htdocs /.\Roblogs_files\pruebas1.png).”
The pruebas1 file here can’t be change at all. You can download, copy, paste, delete or do anything to the file. Any idea how I can fix this, and successfully change the document root of my addon domain?

2

*You can’t download, copy, paste, delete or do anything to the file

3

There is no need to open a new topic when you ask the same question here

so please continue the communication in the original topic.

5 Likes