# Error code 403

**URL:** <https://forum.infinityfree.com/t/error-code-403/97400>\
**Category:** Hosting Support\
**Created:** [August 13, 2024, 1:44pm UTC](https://forum.infinityfree.com/t/error-code-403/97400 "2024-08-13T13:44:46Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![anon95907311](https://forum.infinityfree.com/letter_avatar/anon95907311/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon95907311](https://forum.infinityfree.com/u/anon95907311)\
**Post date:** [August 13, 2024, 1:44pm UTC](https://forum.infinityfree.com/t/error-code-403/97400/1 "2024-08-13T13:44:46Z")

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### Website URL

[https://melon.rf.gd/](https://melon.rf.gd/)

### Error Message

Error code 403

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**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\
**Post date:** [August 13, 2024, 1:49pm UTC](https://forum.infinityfree.com/t/error-code-403/97400/2 "2024-08-13T13:49:51Z")

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Hi and welcome to the forum!

> [@Redirected to InfinityFree 403 Forbidden page](https://forum.infinityfree.com/t/58664):
>
> Getting a 403 error means the server is refusing to show your webpage. Here are the most common causes and how to fix them: 1. Website Files Are in the Wrong Location The Issue: Your domain might be pointing to an empty or non-existent folder. How to Check: Log into your [InfinityFree client area](https://dash.infinityfree.com) Go to Accounts → [Select your account] → Domains → [Find your domain] → Manage Find the Directory Status card, and look at the Directory displayed there Understanding the folder structure: Your fi…

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**Author:** ![anon95907311](https://forum.infinityfree.com/letter_avatar/anon95907311/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon95907311](https://forum.infinityfree.com/u/anon95907311)\
**Post date:** [August 13, 2024, 1:51pm UTC](https://forum.infinityfree.com/t/error-code-403/97400/3 "2024-08-13T13:51:20Z")

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I have a zip file that i want to upload but i dont know what to upload exactly

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<div class="post-metadata">

**Author:** ![anon95907311](https://forum.infinityfree.com/letter_avatar/anon95907311/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon95907311](https://forum.infinityfree.com/u/anon95907311)\
**Post date:** [August 13, 2024, 2:07pm UTC](https://forum.infinityfree.com/t/error-code-403/97400/4 "2024-08-13T14:07:14Z")

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what if i deleted it by mistake

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<div class="post-metadata">

**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\
**Post date:** [August 13, 2024, 2:12pm UTC](https://forum.infinityfree.com/t/error-code-403/97400/5 "2024-08-13T14:12:30Z")

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You might be better off if you decompress the ZIP if you don’t have the files in a folder then upload the website files separately through an FTP client like FileZilla instead of uploading a ZIP file then decompressing it via the File Manager, even because of the file size limits there are on free hosting, which are 10 kBs for `.htaccess`, 1 MB for HTML, PHP and JS files and 10 MBs for all other files.

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**Author:** ![anon95907311](https://forum.infinityfree.com/letter_avatar/anon95907311/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon95907311](https://forum.infinityfree.com/u/anon95907311)\
**Post date:** [August 13, 2024, 2:13pm UTC](https://forum.infinityfree.com/t/error-code-403/97400/6 "2024-08-13T14:13:51Z")

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you got discord or something to help me out?

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<div class="post-metadata">

**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\
**Post date:** [August 13, 2024, 2:16pm UTC](https://forum.infinityfree.com/t/error-code-403/97400/7 "2024-08-13T14:16:00Z")

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I do have Discord, but only use it to communicate with my friends, so I think it’s better to communicate here if you still want help as I don’t want to be disturbed on other platforms and because others can help you here as well if they have the time. Just make sure you censor all sensitive data and you’ll also be fine.

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**Author:** ![anon95907311](https://forum.infinityfree.com/letter_avatar/anon95907311/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon95907311](https://forum.infinityfree.com/u/anon95907311)\
**Post date:** [August 13, 2024, 2:21pm UTC](https://forum.infinityfree.com/t/error-code-403/97400/8 "2024-08-13T14:21:15Z")

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![image](https://forum-cdn.infinityfree.net/original/3X/d/4/d4861a665a4c8a360ac6e5e3ba3800ea76588f83.png)  
this is what in my htdocs

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<div class="post-metadata">

**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\
**Post date:** [August 13, 2024, 2:23pm UTC](https://forum.infinityfree.com/t/error-code-403/97400/9 "2024-08-13T14:23:09Z")

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Oh, I see you have a Node.js app here. You can only install it on free hosting if the app you’re installing supports compiling static files (like HTML, CSS and JavaScript) and if you’re going to upload the static files you generated through your computer with the building process to your `htdocs` folder; so it only works client-side, but for server-side applications built with Node you’ll have to look elsewhere as free hosting doesn’t support Node.js as server-side platform.

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<div class="post-metadata">

**Author:** ![anon95907311](https://forum.infinityfree.com/letter_avatar/anon95907311/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon95907311](https://forum.infinityfree.com/u/anon95907311)\
**Post date:** [August 13, 2024, 2:23pm UTC](https://forum.infinityfree.com/t/error-code-403/97400/10 "2024-08-13T14:23:43Z")

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but i saw someone who has this website kami.rf.gd

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<div class="post-metadata">

**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\
**Post date:** [August 13, 2024, 2:27pm UTC](https://forum.infinityfree.com/t/error-code-403/97400/11 "2024-08-13T14:27:02Z")

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I think he compiled the website through his computer and the template he’s deployed can also work client-side; if you have the same website template as him you’ll have to extract the ZIP file of the Node template on your computer, install the dependencies and Node.js on your computer, modify the template as you will, test it before you deploy, run `npm run build` on your computer (and that’s three times I said “on your computer”, now four), then upload the files that the build process has generated (which are finally static, so every browser can access your website) to your `htdocs` folder.

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<div class="post-metadata">

**Author:** ![anon95907311](https://forum.infinityfree.com/letter_avatar/anon95907311/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon95907311](https://forum.infinityfree.com/u/anon95907311)\
**Post date:** [August 13, 2024, 2:28pm UTC](https://forum.infinityfree.com/t/error-code-403/97400/12 "2024-08-13T14:28:29Z")

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this is web template [GitHub - Yalgie/website](https://github.com/Yalgie/website)

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<div class="post-metadata">

**Author:** ![anon95907311](https://forum.infinityfree.com/letter_avatar/anon95907311/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon95907311](https://forum.infinityfree.com/u/anon95907311)\
**Post date:** [August 13, 2024, 2:29pm UTC](https://forum.infinityfree.com/t/error-code-403/97400/13 "2024-08-13T14:29:01Z")

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im abit new to this type of stuff so i dont rlly understand

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<div class="post-metadata">

**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\
**Post date:** [August 13, 2024, 2:33pm UTC](https://forum.infinityfree.com/t/error-code-403/97400/14 "2024-08-13T14:33:24Z")

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I’m trying to install the dependencies though, but the worst thing is that this template is built with an older version of Python in mind! I don’t want to install a non-supported version of Python so I can try to build or debug the website, so you’ll have to try to move out the files from the `dist` folder to see if it actually works.

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<div class="post-metadata">

**Author:** ![anon95907311](https://forum.infinityfree.com/letter_avatar/anon95907311/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon95907311](https://forum.infinityfree.com/u/anon95907311)\
**Post date:** [August 13, 2024, 2:35pm UTC](https://forum.infinityfree.com/t/error-code-403/97400/15 "2024-08-13T14:35:00Z")

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nah its alr its to complicated for me i’ll js leave it but thank you for the help

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<div class="post-metadata">

**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [August 20, 2024, 2:35pm UTC](https://forum.infinityfree.com/t/error-code-403/97400/16 "2024-08-20T14:35:44Z")

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