Error Add MX records

Website: balletparatodos.gq

Olá!
Ao tentar criar o e-mail “[email protected]”, aparece a mensagem de erro: To recieve emails on the email address you will need to set the [MX record] for your domain name to mx.epizy.com

Logo entro em (mxrecords) para adicionar o meu domínio ao registro informado “mx.epizy.com”. Mas ao clicar em (Add) não é carregado e a página continua do mesmo jeito (mostrando apenas o domíno “erv1kctq.epizy” no registro MX “mx.byetcluster”).

Por favor me ajudem!
Obrigada!

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So you’re trying to add the MX record, you click the add button, the page refreshes and nothing has changed? There are no validation errors or other messages?

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Exactly! No (MX records) I put the domain “balletparatodos.gq” and the record “mx.epizy.com”. I follow all the steps correctly, but when I click (add) the page does not load, remaining only with the source MX record. Thank you!

I believe it is a system bug in the PC browser because I managed to do it now by the mobile browser of the mobile phone. The new MX record has been added and now I was able to make my email. But I have another question: Do I need to delete the “mx.byetcluster” source record? Because when I try to delete it the error message appears: “Error # 459346986 Please contact supportMX Records can not be changed on subdomains”.

You can leave alone the mx.byetcluster.com source record, because it can’t be deleted.

Thanks!

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You’re welcome.

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