# Error 304 **URL:** \ **Category:** Hosting Support\ **Created:** [June 5, 2023, 8:05pm UTC](https://forum.infinityfree.com/t/error-304/77150 "2023-06-05T20:05:18Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\ **Post date:** [June 5, 2023, 8:08pm UTC](https://forum.infinityfree.com/t/error-304/77150/2 "2023-06-05T20:08:54Z")
Hi and welcome to the forum! Please note that chat scripts are not allowed on free hosting due to high load generated by them. As a precaution, the server also blocks any request that has `chat` on it, and the page will throw a 403 Forbidden. More reasons as to why you’re being redirected to the 403 Forbidden page are in this article: > [@Redirected to InfinityFree 403 Forbidden page](https://forum.infinityfree.com/t/58664): > > Getting a 403 error means the server is refusing to show your webpage. Here are the most common causes and how to fix them: 1. Website Files Are in the Wrong Location The Issue: Your domain might be pointing to an empty or non-existent folder. How to Check: Log into your [InfinityFree client area](https://dash.infinityfree.com) Go to Accounts → [Select your account] → Domains → [Find your domain] → Manage Find the Directory Status card, and look at the Directory displayed there Understanding the folder structure: Your fi… --- _[View the full topic](https://forum.infinityfree.com/t/error-304/77150)._