# Error 304 **URL:** \ **Category:** Hosting Support\ **Created:** [June 5, 2023, 8:05pm UTC](https://forum.infinityfree.com/t/error-304/77150 "2023-06-05T20:05:18Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![anon63429359](https://forum.infinityfree.com/letter_avatar/anon63429359/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon63429359](https://forum.infinityfree.com/u/anon63429359)\ **Post date:** [June 5, 2023, 8:05pm UTC](https://forum.infinityfree.com/t/error-304/77150/1 "2023-06-05T20:05:18Z")
### Website URL pingu.rf.gd ### Error Message 403 Forbidden Server or website configuration is blocking you from viewing this page ### Other Information I have a chat app, and when you try to text with a person, the error comes. ---
**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\ **Post date:** [June 5, 2023, 8:08pm UTC](https://forum.infinityfree.com/t/error-304/77150/2 "2023-06-05T20:08:54Z")
Hi and welcome to the forum! Please note that chat scripts are not allowed on free hosting due to high load generated by them. As a precaution, the server also blocks any request that has `chat` on it, and the page will throw a 403 Forbidden. More reasons as to why you’re being redirected to the 403 Forbidden page are in this article: > [@Redirected to InfinityFree 403 Forbidden page](https://forum.infinityfree.com/t/58664): > > Getting a 403 error means the server is refusing to show your webpage. Here are the most common causes and how to fix them: 1. Website Files Are in the Wrong Location The Issue: Your domain might be pointing to an empty or non-existent folder. How to Check: Log into your [InfinityFree client area](https://dash.infinityfree.com) Go to Accounts → [Select your account] → Domains → [Find your domain] → Manage Find the Directory Status card, and look at the Directory displayed there Understanding the folder structure: Your fi… ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [June 12, 2023, 8:09pm UTC](https://forum.infinityfree.com/t/error-304/77150/3 "2023-06-12T20:09:14Z")
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