Err_connection_timed_out

[rocharts]

My web site is showing this message, please help me!
ERR_CONNECTION_TIMED_OUT

[Greenreader9]

We cant help you if you don’t fill out the template. What is your URL?

[rocharts]

www.rocharts.epizy.com

this is my url

[rocharts]

It’s just that I need to enter wordpress, download a plugin, to download the backup of my website so I can download it on another domain

[rocharts]

It keeps showing up there

[rocharts]

I already checked the connection and nothing

[rocharts]

and I still don’t have access to ftp

[KangJL]

@rocharts

o download the backup of my website

Do this

How to backup your website

Good website administration requires making backups of your account regularly and storing them somewhere safe yourself. You also need to download backups in order to migrate website to other hosting accounts. InfinityFree does not create or store any backups of free hosting accounts. It’s your responsibility to regularly create backups, and to store them somewhere safely. Backup your website files The best way to backup your website files is by downloading them using a desktop FTP client. Op…

For

@rocharts

I still don’t have access to ftp

Take note

FTP home directory error

Again, your account is currently being migrated. It’s normal to experience issues because of this. We’re doing our best to make sure these issues are resolved as soon as possible, but please have patience while we’re working on this. No need to build an exhaustive list of all issues you are experiencing. They are likely all related to the storage migration, and even if they aren’t, it’s hard to troubleshoot because of the migration. Please just have patience. It’s all you can do at this point.…

Please do not do further posting. You are cluttering up the forum.
Patience…