Email does not exist on account

I can no longer log into my account.
Says my email address is not associated with an account.
Could someone help me out?

And now my website is down and I pretty much can’t do anything as I can’t login to the infinity account or the console

Can you please specify which website is down, and what exactly you are trying to login to?

I managed to get in to the cpanel as I found the email with the login.
What I can’t get into is my infinityfree top level account.
Are you able to PM me so I can send you my email through that rather than do it on the forum?

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