# Download stuck at 9.6mb

**URL:** <https://forum.infinityfree.com/t/download-stuck-at-9-6mb/56010>\
**Category:** Hosting Support\
**Created:** [December 22, 2021, 4:37am UTC](https://forum.infinityfree.com/t/download-stuck-at-9-6mb/56010 "2021-12-22T04:37:03Z")\
**Posts on this page:** 1\
**Showing post:** 4

<div class="post-metadata">

**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [December 22, 2021, 5:02am UTC](https://forum.infinityfree.com/t/download-stuck-at-9-6mb/56010/4 "2021-12-22T05:02:00Z")

</div>

Use this

> [@ERROR 414 - URL Too Long!](https://forum.infinityfree.com/t/error-414-url-too-long/38895/5):
>
> First, backup your website. 1)Goto Softaculous 2)Installation 3)Click Backup icon 4)Backup

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