# Domain Suspension Inquiry – avbora.online
**URL:** https://forum.infinityfree.com/t/domain-suspension-inquiry-avbora-online/117507
**Category:** Hosting Support
**Created:** [February 4, 2026, 12:16am UTC](https://forum.infinityfree.com/t/domain-suspension-inquiry-avbora-online/117507 "2026-02-04T00:16:24Z")
**Posts on this page:** 18
**Page:** 1
### Author:  [@Avbora](https://forum.infinityfree.com/u/Avbora)
#### Post date: [February 4, 2026, 12:16am UTC](https://forum.infinityfree.com/t/domain-suspension-inquiry-avbora-online/117507/1 "2026-02-04T00:16:24Z")
Website URL:
Error Message:
My domain has been suspended. I did not receive a clear explanation for the suspension.
Other Information:
I am the owner of this domain. Please clarify the reason for the suspension and let me know if it can be reinstated. I would like guidance on any actions I need to take to restore the domain.
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### Author:  [@Meishin](https://forum.infinityfree.com/u/Meishin)
#### Post date: [February 4, 2026, 12:17am UTC](https://forum.infinityfree.com/t/domain-suspension-inquiry-avbora-online/117507/2 "2026-02-04T00:17:45Z")
You can find the reason of the suspension in your client area.
> [@My account is suspended, what can I do now](https://forum.infinityfree.com/t/my-account-is-suspended-what-can-i-do-now/49220):
>
> You’re probably looking at this article because your account was just suspended. If your account is suspended, it means you cannot login to your control panel, use FTP or visit your website. If you want to know what to do next, the first thing you need to know is why your account was suspended. There are three different suspension types. Suspended on request or inactivity If you used the Deactivate Account option in your client area or if your account has not received any visitors in 20-60 days…
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### Author:  [@Avbora](https://forum.infinityfree.com/u/Avbora)
#### Post date: [February 4, 2026, 12:21am UTC](https://forum.infinityfree.com/t/domain-suspension-inquiry-avbora-online/117507/3 "2026-02-04T00:21:25Z")
Website URL:
Error Message:
The domain is suspended. The message states:
“This domain has been suspended due to reaching server limits or a similar reason.”
Other Information:
I am the owner of this domain. I would like to know the exact reason for the suspension and if the domain can be reinstated. Please advise if there are any steps I need to take to restore it, or if upgrading to a premium plan is required.
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### Author:  [@EdwardSkunk](https://forum.infinityfree.com/u/EdwardSkunk)
#### Post date: [February 4, 2026, 12:28am UTC](https://forum.infinityfree.com/t/domain-suspension-inquiry-avbora-online/117507/4 "2026-02-04T00:28:26Z")
Please take a look at the article you’ve already been sent. It’ll tell you what your options are based on if your suspension is temporary or not. Nobody here on the forum (including Admin) can do anything about a suspended account.
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### Author:  [@Meishin](https://forum.infinityfree.com/u/Meishin)
#### Post date: [February 4, 2026, 1:00am UTC](https://forum.infinityfree.com/t/domain-suspension-inquiry-avbora-online/117507/5 "2026-02-04T01:00:24Z")
Do you not understand what a [Client Area](https://dash.infinityfree.com) is? The reason is in your client area, **NOT** your domain. Visiting the domain really doesn’t tell you about the reason.
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### Author:  [@EvelynOctavia](https://forum.infinityfree.com/u/EvelynOctavia)
#### Post date: [February 4, 2026, 1:09am UTC](https://forum.infinityfree.com/t/domain-suspension-inquiry-avbora-online/117507/6 "2026-02-04T01:09:16Z")
> [@Avbora](#):
>
> avbora.online
I couldn’t see the suspension message due to incorrect nameservers on your domain. It’s `ns1` and `ns2`, you forgot the letter s. Can you correct it before suspecting it was a suspension issue?
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### Author:  [@Admin](https://forum.infinityfree.com/u/Admin)
#### Post date: [February 4, 2026, 9:11am UTC](https://forum.infinityfree.com/t/domain-suspension-inquiry-avbora-online/117507/7 "2026-02-04T09:11:07Z")
I checked it, and the reason you don’t see your website is very simple: the domain is not assigned to a hosting account.
I see you tried to add the domain yesterday, and then removed and re-added it a few more times. Now the domain is not assigned to your account anymore, so it will not work.
The reason why you cannot see a suspension reason in the client area is because your account is not suspended, and has never been suspended.
To fix this issue, I recommend the following:
1. Update you domain’s nameservers to point to [ns1.infinityfree.com](http://ns1.infinityfree.com) and [ns2.infinityfree.com](http://ns2.infinityfree.com).
2. Add your domain name to your hosting account again.
3. **DO NOT TOUCH ANYTHING ELSE AT THIS POINT!** Your website not working immediately is normal, mainly due to DNS caching. It can take up to 72 hours for your website to start working (but usually it takes less than 24 hours).
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### Author:  [@Avbora](https://forum.infinityfree.com/u/Avbora)
#### Post date: [February 4, 2026, 2:15pm UTC](https://forum.infinityfree.com/t/domain-suspension-inquiry-avbora-online/117507/8 "2026-02-04T14:15:46Z")
The server names have been updated correctly. Please The server names have been updated correctly. Please
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### Author:  [@Admin](https://forum.infinityfree.com/u/Admin)
#### Post date: [February 4, 2026, 7:28pm UTC](https://forum.infinityfree.com/t/domain-suspension-inquiry-avbora-online/117507/9 "2026-02-04T19:28:02Z")
If so, then good! You completed step 1 and can continue with step 2 and 3.
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### Author:  [@Avbora](https://forum.infinityfree.com/u/Avbora)
#### Post date: [February 5, 2026, 10:18pm UTC](https://forum.infinityfree.com/t/domain-suspension-inquiry-avbora-online/117507/10 "2026-02-05T22:18:57Z")
###
The server names have been changed, but this error has persisted for three days.
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### Author:  [@Avbora](https://forum.infinityfree.com/u/Avbora)
#### Post date: [February 6, 2026, 12:05am UTC](https://forum.infinityfree.com/t/domain-suspension-inquiry-avbora-online/117507/11 "2026-02-06T00:05:03Z")
Hello InfinityFree Support Team,
I hope you are doing well.
My domain is currently suspended, and I am seeing the following message:
“This domain has been suspended for reaching server limits or a similar issue. Please contact support through your hosting control panel if you have any questions.”
I would like to kindly ask for clarification regarding the exact reason for the suspension:
- Which limit was reached (CPU, bandwidth, inodes, or other)?
- Was there any specific file, script, or activity that caused this issue?
The website is important for me, and I would appreciate your guidance on:
- How to fix the issue and prevent it from happening again.
- Whether the domain can be reactivated after resolving the problem.
- If upgrading is the only option, please confirm if there are any alternatives within the free plan.
Thank you for your time and support.
I look forward to your response.
Best r
egards,
Mahmoud Yousef
---
### Author:  [@Meishin](https://forum.infinityfree.com/u/Meishin)
#### Post date: [February 6, 2026, 12:29am UTC](https://forum.infinityfree.com/t/domain-suspension-inquiry-avbora-online/117507/12 "2026-02-06T00:29:48Z")
> [@Why Your Domain Redirects to suspended-domain.net](https://forum.infinityfree.com/t/why-your-domain-redirects-to-suspended-domain-net/49236):
>
> Sometimes, your domain name may redirect to the website suspended-domain.net instead of showing your website. Contrary to what the domain implies, there are various reasons as to why your domain name may redirect to suspended-domain.net. In short: This happens if your browser is connecting to a website IP address, but there is no active website for your domain on the IP address. This article explains the different ways this can happen and how to fix each situation. What to Expect When Fixing …
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### Author:  [@Avbora](https://forum.infinityfree.com/u/Avbora)
#### Post date: [February 6, 2026, 12:45am UTC](https://forum.infinityfree.com/t/domain-suspension-inquiry-avbora-online/117507/13 "2026-02-06T00:45:46Z")
How do I contact support?
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### Author:  [@Meishin](https://forum.infinityfree.com/u/Meishin)
#### Post date: [February 6, 2026, 12:57am UTC](https://forum.infinityfree.com/t/domain-suspension-inquiry-avbora-online/117507/14 "2026-02-06T00:57:47Z")
If your hosting account is actually suspended you will immediately know how to which doesn’t seem to be the case.
Going back to your original error message reveals that the domain is still in use on `ezyro.com` which translates to ProFreeHost.
If you deleted the domain there, then this means that you have **never added your domain successfully**.
If you are actually suspended there then you must contact them to get this issue resolved.
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### Author:  [@Avbora](https://forum.infinityfree.com/u/Avbora)
#### Post date: [February 6, 2026, 4:08am UTC](https://forum.infinityfree.com/t/domain-suspension-inquiry-avbora-online/117507/15 "2026-02-06T04:08:46Z")
How can I contact them? Where?
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### Author:  [@dan3008](https://forum.infinityfree.com/u/dan3008)
#### Post date: [February 6, 2026, 8:22am UTC](https://forum.infinityfree.com/t/domain-suspension-inquiry-avbora-online/117507/16 "2026-02-06T08:22:03Z")
> [@Avbora](#):
>
> How can I contact them
Given your domain is still with Ezyro, then I would suggest starting by googling ProFreeHost. and maybe looking at their forum.
Thats really not something we can help you with here
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### Author:  [@Avbora](https://forum.infinityfree.com/u/Avbora)
#### Post date: [February 6, 2026, 10:01am UTC](https://forum.infinityfree.com/t/domain-suspension-inquiry-avbora-online/117507/17 "2026-02-06T10:01:14Z")
The first problem has been solved and the The first problem has been solved and the domain has been deleted. has been deleted.
The domain has been removed from The domain has been removed from ProFreeHost
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### Author:  [@system](https://forum.infinityfree.com/u/system)
#### Post date: [February 13, 2026, 10:01am UTC](https://forum.infinityfree.com/t/domain-suspension-inquiry-avbora-online/117507/18 "2026-02-13T10:01:27Z")
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