Domain not appearing on my account

So, i have a domain and it’s website is hosted on infinity free, the problem is that when i’m logged on the online account i have it says that the domain belongs to another account, what can i do to actually acces the files of the site (, i know its the basic of the basics but i really need them tho.

You can’t, unless you are also the owner of that account as well.

Looking at our administration, I would guess that you created two client area profiles on the same day with different email addresses. One of them has your account, and this is the other one.


may i get a censored version of the mail that has that account?

It’s a Gmail address and it starts with what I would guess is your last name. Does that help?


Yeah, it helped, thanks <3

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