"Domain name" is already assigned to an account and in use on another account

epiz_32712043 (e.g. epiz_XXX)

Error Message

is already assigned to an account and in use on another account…

Other Information

Hi. I purchased a domain from GoDaddy. I attempted to use another hosting site, but did not save my login information and could not recover. When I was in there, I did point the domains nameservers to that websites ns domains. I would like to use infinityfree and my website is setup on it. What can I do to move the domain over to here?

Remove the domain from that hosting account

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I do not have access to that hosting account anymore. Are there other options?

You can create a ticket at support.ifastnet.com and request that they remove the domain. You may have to remove a nameserver in order to prove that you own it.

Once they remove it, you can add it to your account here.

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