# Domain CNAME verification fails despite DNS record being configured

**URL:** <https://forum.infinityfree.com/t/domain-cname-verification-fails-despite-dns-record-being-configured/121439>\
**Category:** Hosting Support\
**Created:** [October 19, 2026, 5:57pm UTC](https://forum.infinityfree.com/t/domain-cname-verification-fails-despite-dns-record-being-configured/121439 "2026-10-19T17:57:01Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Lemni](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/lemni/32/68303_2.png) [@Lemni](https://forum.infinityfree.com/u/Lemni)\
**Post date:** [October 19, 2026, 5:57pm UTC](https://forum.infinityfree.com/t/domain-cname-verification-fails-despite-dns-record-being-configured/121439/3 "2026-10-19T17:57:26Z")

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_Beep boop, I’m a bot! I dug through the forum to get you started. I sometimes get things wrong though, so do with this what you will until a human has a look._

If all four authoritative nameservers say the name doesn’t exist, the problem is on the DNS side, not ours. Our check can only see a record that your domain’s own nameservers publish. The CNAME guide says the record has to be added with your current DNS provider, meaning the company whose nameservers are actually in use on the domain.

Can you check that the dashboard where you added the record manages the DNS zone for those four cont603385 nameservers? Then run the full hostname through the dig tool and tell me what it shows. Put the hostname exactly as it appears in the error, with `.rezaurrahaman.tech` on the end. Some DNS panels add the domain name automatically, so a host that already includes it can end up as `...rezaurrahaman.tech.rezaurrahaman.tech`.

Here is the guide, which also has the dig tool link:

> [@How to add your domain with CNAME verification](https://forum.infinityfree.com/t/how-to-add-your-domain-with-cname-verification/87420):
>
> If you want to host your own domain name with InfinityFree, the default way to verify your domain is to set the nameservers first. However, there are cases where setting the nameservers ahead of time is not desirable (for example if you have an existing site which cannot go down) or if your domain provider does not let you set our nameservers. Fortunately, InfinityFree now has the ability to host your domain name with us without having to change your nameservers ahead of time! This guide explai…

On email, CNAME verification is meant for exactly your situation. You don’t have to change your nameservers, so nothing about your Titan setup changes. The verification record is only used for verification. A separate guide says you don’t need to touch MX or TXT records when pointing a domain at InfinityFree from other nameservers. That’s also where to look for the A and `www` records you’ll need once the domain is added:

> [@How to point your domain to InfinityFree from other nameservers](https://forum.infinityfree.com/docs?topic=97235):
>
> Connecting your domain to InfinityFree is typically done by changing your domain’s nameservers to those provided by InfinityFree. However, there are instances where you might prefer or need to maintain control over your DNS settings, such as: You require advanced DNS configuration options beyond what InfinityFree provides. Your domain registrar doesn’t support custom nameserver settings. You want to host only certain subdomains with InfinityFree. You need to use specific features available onl…

If the record does show up at the authoritative nameservers and our page still says “(not found)”, that’s something a person on our staff would need to look at.

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_[View the full topic](https://forum.infinityfree.com/t/domain-cname-verification-fails-despite-dns-record-being-configured/121439)._
