# Dns

**URL:** <https://forum.infinityfree.com/t/dns/84304>\
**Category:** Hosting Support\
**Created:** [October 13, 2023, 1:15am UTC](https://forum.infinityfree.com/t/dns/84304 "2023-10-13T01:15:42Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![ChrisPAR](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/chrispar/32/8743_2.png) [@ChrisPAR](https://forum.infinityfree.com/u/ChrisPAR)\
**Post date:** [October 13, 2023, 2:17pm UTC](https://forum.infinityfree.com/t/dns/84304/4 "2023-10-13T14:17:00Z")

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> [@anon37069412](#):
>
> my subdomain is not connecting to my third party webstore

I believe the issue was related to the original topic hijacked, a custom CNAME record is no longer working.

Unfortunately, there’s nothing you can do but wait. Any further updates will be shared in this thread:

> [@CNAME section missing from the control panel](https://forum.infinityfree.com/t/cname-section-missing-from-the-control-panel/84260):
>
> Website URL [explorenow.infinityfreeapp.com](http://explorenow.infinityfreeapp.com)Error Message CName Record not found under the Advance settings Other Information I added a CName before, I think its called “www”, not sure if that is what causes the option to disappear… I tried exploring the InfinityFree dashboard and the control panel (cron jobs, domain types, SSL/TLS, IP Blocker, MX Entry, SPF Records, Addon Domains, Sub Domains, Aliases (Parked Domain), but I don’t see the interface like the Records CName interface, o…

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_[View the full topic](https://forum.infinityfree.com/t/dns/84304)._