A test with DNS Lookup demonstrates some inconsistencies in the DNS management for epizy. This is causing problems with emails containing links to our test site. For example, any email sent to an address @orange.fr and containing a link to a page in our site is systematically rejected as spam. The very same email sent to the same address but containing another link to another web site, gets through. This doesn’t occur with all domains but with a few ones like orange.fr or wanadoo.fr which obviously don’t like the way the DNS server at InfinityFree is setup.
By elimination. If I install the very same site (all files absolutely identical) to another host, there’s no problem when sending to Orange addresses emails containing links to the site. The site is very simple : only HTML, jpg, png, css and js files implementing galleries that can be accessed invidually in their own folder by using a link to the index.html file present in each subfolder.
I doubt that the spam filters of Orange are scanning each file in these folders. So what else could they look at ? The default .htaccess or index.html files at the root ? They don’t have anything special. I don’t see any other possible reason than a DNS problem.
Just try to send a simple message containing the link below to this address : [email protected] (never mind it’s just a test address) :
My guess is that our domain epizy.com is just put on a blocklist and Orange dislikes any emails which refer to that domain name. The domain epizy.com hosts a large number of websites, and in spite of our efforts to keep things clean, there may be a few bad sites among them.
Other domains, whether from us or from other hosts, may not be listed, and therefore may not have this issue.
This, unfortunately, is a risk of using a free subdomain.
Do you actually get a bounce mail with an error message? If so, what does it say?
Your message to [xxxx @ orange_dot.fr](mailto:xxxx @ orange_dot_fr) has been blocked. See technical details below for more information.
The response from the remote server was:
550 5.2.0 XVrHmnkyoA6XI Mail rejete. Mail rejected. OFR_506 [506]
If this were the case, I guess you should be aware of this. I have looked for bad reputation information about epizy. None is to be found. The only problem report that I have found is the DNS issue mentioned above. And indeed, none of the domains that we are using has the same DNS related anomaly. If you think that the anomaly reported by intodns.com is wrong, I’d like to know why.
Orange could have put epizy.com on an internal blocklist. We wouldn’t know about that and you wouldn’t be able to find anything about that. Many companies build their own blocklists which they do not share publicly.
I didn’t say IntoDNS was wrong. I only said I don’t think it’s responsible for your spam troubles.
Thanks for doing this. So, my assumption was wrong : the problem is still there. If Orange has blacklisted epizy internally, we’ll have a hard time fixing the problem. Sigh !