Am wondering why my accounts were deleted from the server without my consent. I have lost a lot provided I had backed up on my local computer which just got stolen!
anybody… please help guide on how to recover all my accounts please. even the websites cannot be reached. I mean websites I created from those deleted accounts
Do you have any backup?
If not, they are truly gone forever
I backed up on my local machine which I just lost weeks ago.
But I am wondering why accounts had to be deleted!
This?
Account are suspended before they are deleted, and you can view the last suspension reason from the Deactivation History menu for the deleted account, for example:
Also, we don’t ask for consent to delete your accounts for inactivity. We’re giving you server space completely for free and ask for nothing in return. The only thing we require is that you actively use the hosting. We don’t want to spend our server space hosting websites that are abandoned and forgotten.
If we see you’re not using it, we’ll first deactivate your account (without data loss). Then, after a few weeks and multiple email notifications, if you don’t take action to reactivate your account, we assume you don’t care about it and delete it.
If you somehow overlooked that your website was down for three weeks and missed the multiple emails we sent you about it, then it’s indeed possible for your website to be deleted.
Like it says very clearly in the client area:
If an account is deleted, it is erased from our servers completely. This account cannot be recovered or restored in any way.
Your account is gone, and there is nothing that can be recovered from our end.
Having backups was very smart and the reason people lose data is usually because they don’t have any backups.
But of course, backups and backup storage can also fail. And if that happens, then you’ll still have data loss.
The solution would of course be “more backups”. But it sounds like a perfect storm where you lost data despite adequate precautions.
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