Delete account

I need hel’passage deleting my account i am suspended on the server and it wont let me delete anything. I need to just remove my account all together delete my domain from everything here please

You need to wait until your account is unsuspended to remove your domains from there and deactivate it. We can’t delete all of your data before 60 days after deactivating your account, due to legal issues.


Your account is currently suspended for hitting a daily limit. That means you cannot do anything with your account until it is reactivated.

If you want to move your domain name to another hosting provider, you can still do so. If you change the DNS settings at your domain provider, there is nothing we can do to stop you from hosting the website elsewhere.

Just note that the other provider should actually be another provider. If you’re using another brand on the same hosting platform as we do, you can’t use the domain there. But if you do that, you’re going to run into exactly the same resource limits as we have, so you’re not gaining anything.

If you do move your domain to another provider, you are free to remove the domain, deactivate the account or just wait for the inactivity cleanup to delete the account. But only after the account is reactivated.

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