(please specify the URL of the site on which you are experiencing the problem)
Error Message
Subject: Request to Retain Account Usage - if0_36946472 (aiblogbg)
Dear InfinityFree Support Team,
I am writing to inform you that I have received an email stating that the account associated with the username if0_36946472 (aiblogbg) is marked for deletion due to inactivity. However, I want to clarify that this account is actively being used. Please ensure that the account is not deleted and proceed with reactivating it, as I intend to continue utilizing it.
Thank you for your attention to this matter.
The inactivity metrics are based on the usage of your website. If you get (almost) no traffic in a 30 day period, your website is considered to be inactive and it will be suspended. If you then don’t reactivate it in time (usually ~20 days), it will get deleted.
We have no mechanism in place to make exceptions to this system for individual accounts. These rules apply to all accounts equally and no exceptions can be made.
So if you would like to prevent your website from being deleted, simply check your website once every few weeks to keep it active, and keep an eye on our email so you will see our notifications if your account is suspended anyway so you can quickly reactivate it.
Only if nobody checks your website for a whole month and you check your email less than once every two weeks or so do you risk getting your account deleted.