# Database Issue

**URL:** <https://forum.infinityfree.com/t/database-issue/48028>\
**Category:** Hosting Support\
**Created:** [July 7, 2021, 4:11am UTC](https://forum.infinityfree.com/t/database-issue/48028 "2021-07-07T04:11:51Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![anon4989217](https://forum.infinityfree.com/letter_avatar/anon4989217/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon4989217](https://forum.infinityfree.com/u/anon4989217)\
**Post date:** [July 7, 2021, 4:11am UTC](https://forum.infinityfree.com/t/database-issue/48028/1 "2021-07-07T04:11:51Z")

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My username is epiz\_28913380 and I am unable to get to my database because it disappeared all the sudden, I did not delete it. When I tried to create a new one, its not showing any database. Here are the screenshots:

 ![is1](https://forum-cdn.infinityfree.net/original/3X/5/8/589816f745f10a34ae9afce5ac77dab37cc4525e.png)

This is the error I’m getting when I try to log in to my website

> Blockquote  
> Could not connect to the database epiz\_28913380\_villamaxdb :SQLSTATE[HY000] [2002] Connection refused  
> Blockquote

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**Author:** ![anon95475261](https://forum.infinityfree.com/letter_avatar/anon95475261/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon95475261](https://forum.infinityfree.com/u/anon95475261)\
**Post date:** [July 7, 2021, 4:14am UTC](https://forum.infinityfree.com/t/database-issue/48028/2 "2021-07-07T04:14:21Z")

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I have the same problem ☹

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**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\
**Post date:** [July 7, 2021, 12:37pm UTC](https://forum.infinityfree.com/t/database-issue/48028/3 "2021-07-07T12:37:57Z")

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Perhaps try this:

> **[Unable to access phpMyAdmin](https://forum.infinityfree.com/docs?topic=49344)**
>
> Some people experience problems when trying to access phpMyAdmin from their control panel. This usually happens after the password of the hosting account was changed. When this happens, you may see a ERR\_TOO\_MANY\_REDIRECTS, “The page isn’t...

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**Author:** ![anon4989217](https://forum.infinityfree.com/letter_avatar/anon4989217/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon4989217](https://forum.infinityfree.com/u/anon4989217)\
**Post date:** [July 7, 2021, 1:10pm UTC](https://forum.infinityfree.com/t/database-issue/48028/4 "2021-07-07T13:10:13Z")

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Apparently I’m not the only one experiencing this and my password is not changed. This didn’t explain the reason why all my database is unavailable ☹

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**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\
**Post date:** [July 7, 2021, 1:13pm UTC](https://forum.infinityfree.com/t/database-issue/48028/5 "2021-07-07T13:13:50Z")

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> [@No database](https://forum.infinityfree.com/t/no-database/48025):
>
> epiz\_29075650 (please specify the website or account you are asking about) Error Message (please share the FULL error message you see) Other Information when I create a database it seems that it was created, in fact it says USING 1 OF 400 DATABASES, but the database does not get listed below. If I logoff and logon again it says USING 0 OF 400 DATABASES AVAILIABLE. Do you have any idea what is going on ? Thanks

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**Author:** ![anon4989217](https://forum.infinityfree.com/letter_avatar/anon4989217/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon4989217](https://forum.infinityfree.com/u/anon4989217)\
**Post date:** [July 7, 2021, 1:29pm UTC](https://forum.infinityfree.com/t/database-issue/48028/6 "2021-07-07T13:29:57Z")

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Yes, I’ll be waiting here 😁 I hope the admins are able to fix this issue

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**Author:** ![anon4989217](https://forum.infinityfree.com/letter_avatar/anon4989217/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon4989217](https://forum.infinityfree.com/u/anon4989217)\
**Post date:** [July 7, 2021, 1:32pm UTC](https://forum.infinityfree.com/t/database-issue/48028/7 "2021-07-07T13:32:55Z")

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Update, the issue has been fixed and I’m now able to connect to the database 😁 I shall close this thread now

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**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [July 8, 2021, 2:19pm UTC](https://forum.infinityfree.com/t/database-issue/48028/8 "2021-07-08T14:19:39Z")

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