# Database connection error on beauty26.freedev.app

**URL:** <https://forum.infinityfree.com/t/database-connection-error-on-beauty26-freedev-app/120979>\
**Category:** Hosting Support\
**Created:** [September 30, 2026, 3:29am UTC](https://forum.infinityfree.com/t/database-connection-error-on-beauty26-freedev-app/120979 "2026-09-30T03:29:06Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![EdwardSkunk](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/edwardskunk/32/66982_2.png) [@EdwardSkunk](https://forum.infinityfree.com/u/EdwardSkunk)\
**Post date:** [September 30, 2026, 7:53pm UTC](https://forum.infinityfree.com/t/database-connection-error-on-beauty26-freedev-app/120979/5 "2026-09-30T19:53:30Z")

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We’ll have to wait for somebody at [iFastNet](https://www.infinityfree.com/go/ifastnet) (InfinityFree’s partner, who owns and operates the actual hosting servers) can get back to Admin before most of those questions can be answered.

> [@APetrov\_26](#):
>
> 1. If we have our own backups, can we restore them ourselves once the database service is back? What is the correct procedure?

Yes absolutely. There’s an official guide on doing so:

> [@How to import a MySQL database backup](https://forum.infinityfree.com/t/how-to-import-a-mysql-database-backup/49341):
>
> If you’re moving your website from an existing hosting provider, or it simply doesn’t have an installation wizard, you may wish to import a MySQL dump file. To use a database backup, you first need to [create a new database and configure your script to use it](https://forum.infinityfree.com/t/how-to-connect-with-mysql/49340). Then, to import the database: Login to the control panel. Go to phpMyAdmin. Find the new database in the list and click Connect Now. Click Import in the top bar. Select the database backup file to import and click Go. Uploading large ba…

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