Data from database and files

Hosting Support
1

Website URL

metalcad.free.je

Error Message

i would like to know if i can recover data from the website like project files database records i was going to send a project to my client and i found out my website was suspended the project is huge and rebuilding it from the ground up i have a backup but it was done before i started the project and the data is on the website and i cant even self host it because doing so means that i still wont have the project i dont know what project it was and if that were possible i would want to recover the data as fast as possible

2

The banner that tells you about the suspension tells you exactly what you need to do.

If it’s a temporary (24h) suspension, you need to wait it out.
If it’s a permanent suspension raise a ticket
If it’s due to inactivity there’s a button to click to reactivate it.

If it’s been deleted, then it’s gone. There are no server side backups

If you’d like to share a screenshot of your dashboard with the suspension banner we can advise further