# Custom Domain option not showing up on website

**URL:** <https://forum.infinityfree.com/t/custom-domain-option-not-showing-up-on-website/112069>\
**Category:** Hosting Support\
**Created:** [June 21, 2025, 1:13pm UTC](https://forum.infinityfree.com/t/custom-domain-option-not-showing-up-on-website/112069 "2025-06-21T13:13:00Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![PhantomTPC](https://forum.infinityfree.com/letter_avatar/phantomtpc/32/6_22734026db12803ebb3e059622ac3534.png) [@PhantomTPC](https://forum.infinityfree.com/u/PhantomTPC)\
**Post date:** [June 21, 2025, 1:13pm UTC](https://forum.infinityfree.com/t/custom-domain-option-not-showing-up-on-website/112069/1 "2025-06-21T13:13:01Z")

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### Website URL

[(please specify the URL of the site on which you are experiencing the problem)](https://dash.infinityfree.com/accounts/create/free)

### Error Message

(please share the FULL error message you see, if applicable) There is no error message, it is just the fact that the ‘Custom Domain’ option to link my Namescheap domain isn’t available. On numourous guides and tutorials it shows a ‘custom domain’ tab to input your own DNS instead of choosing a sub domain and checking availability. On my page, that entire custom domain option doesn’t show. I’ve tried on Microsoft Edge, Google Chrome, removed all adblocks and still the option doesn’t show. Why is that?

### Other Information

(other information and details relevant to your question)

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**Author:** ![wasik405](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/wasik405/32/55080_2.png) [@wasik405](https://forum.infinityfree.com/u/wasik405)\
**Post date:** [June 21, 2025, 1:17pm UTC](https://forum.infinityfree.com/t/custom-domain-option-not-showing-up-on-website/112069/2 "2025-06-21T13:17:21Z")

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Welcome to the community.

Due to a recent change, you’ll need to create a hosting account with a free subdomain first. After setting up your hosting account, you can then add your custom domain from Namecheap and remove the initial free subdomain if you want.

> [@How to add your own domain to your account](https://forum.infinityfree.com/t/how-to-add-your-own-domain-to-your-account/49227):
>
> While a free subdomain is a great way to get started, a website looks a lot more professional with a custom domain name. Fortunately, you can register your own domain name with an external company (like [Spaceship](https://www.infinityfree.com/go/spaceship)) and use it on InfinityFree. Adding your domain name to your hosting account To add your domain name to your hosting account, you first need to have a hosting account. Even if you only want to host your own domain with us, you’ll first need to create a hosting account with a subdomain,…

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**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [June 28, 2025, 1:17pm UTC](https://forum.infinityfree.com/t/custom-domain-option-not-showing-up-on-website/112069/3 "2025-06-28T13:17:33Z")

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Closed on June 28, 2025, 1:17pm UTC

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