# Critical Error on Website after Updating Wordpress

**URL:** https://forum.infinityfree.com/t/critical-error-on-website-after-updating-wordpress/34347
**Category:** Hosting Support
**Created:** [August 13, 2020, 2:16am UTC](https://forum.infinityfree.com/t/critical-error-on-website-after-updating-wordpress/34347 "2020-08-13T02:16:55Z")
**Posts on this page:** 20
**Page:** 1

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### Author: ![anon62954590](https://forum.infinityfree.com/letter_avatar/anon62954590/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon62954590](https://forum.infinityfree.com/u/anon62954590)
#### Post date: [August 13, 2020, 2:16am UTC](https://forum.infinityfree.com/t/critical-error-on-website-after-updating-wordpress/34347/1 "2020-08-13T02:16:55Z")

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### Username (e.g. epiz\_XXX) or Website URL

drfilmics.rf.gd / epiz\_26076507

### Error Message

There has been a critical error on your website. Please check your site admin email inbox for instructions.

### Other Information

Last night, I was updating Wordpress to v5.5, but then my laptop got shutdown itself to update the Windows. Now, when I visited my website, all I see is critical error.

I uploaded the Wordpress manually using this guide [How to fix a corrupted WordPress installation - Docs - InfinityFree Forum](https://support.infinityfree.net/wordpress/how-to-fix-a-corrupted-wordpress-installation/) and even did this guide [How to fix a corrupted WordPress installation - Docs - InfinityFree Forum](https://support.infinityfree.net/wordpress/how-to-fix-a-corrupted-wordpress-installation/) but when I edited the WP\_DEBUG to true, then refresh my website there is no error message to identify the broken plugins or themes.

And also, I was going to edit site admin email because the existing one isn’t active but I decided to update the Wordpress first.

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### Author: ![anon62954590](https://forum.infinityfree.com/letter_avatar/anon62954590/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon62954590](https://forum.infinityfree.com/u/anon62954590)
#### Post date: [August 13, 2020, 6:53am UTC](https://forum.infinityfree.com/t/critical-error-on-website-after-updating-wordpress/34347/4 "2020-08-13T06:53:04Z")

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Hope an expert see this topic soon

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<div class="post-metadata">

### Author: ![anon81626513](https://forum.infinityfree.com/letter_avatar/anon81626513/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon81626513](https://forum.infinityfree.com/u/anon81626513)
#### Post date: [August 13, 2020, 7:20am UTC](https://forum.infinityfree.com/t/critical-error-on-website-after-updating-wordpress/34347/5 "2020-08-13T07:20:42Z")

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Hi, How did you update wordpress, did you do it manually? And if so what proccess did you take.

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### Author: ![anon62954590](https://forum.infinityfree.com/letter_avatar/anon62954590/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon62954590](https://forum.infinityfree.com/u/anon62954590)
#### Post date: [August 13, 2020, 7:23am UTC](https://forum.infinityfree.com/t/critical-error-on-website-after-updating-wordpress/34347/6 "2020-08-13T07:23:48Z")

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Manually. First I did it via Wordpress Updates on wp-admin, then that “There has been critical error on your website” shows up. I thought it was in maintenance. But this morning, my website still the same. So I update it again manually via FTP Client

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### Author: ![anon81626513](https://forum.infinityfree.com/letter_avatar/anon81626513/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon81626513](https://forum.infinityfree.com/u/anon81626513)
#### Post date: [August 13, 2020, 7:25am UTC](https://forum.infinityfree.com/t/critical-error-on-website-after-updating-wordpress/34347/7 "2020-08-13T07:25:31Z")

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Ok, Well it is impossible to do an update through the wordpress dashboard, as the update files are above the 10mb max, So this comes down to the fact that you have probably replaced a file you shouldn’t have, or not replaced a file you should have when you did the FTP update

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### Author: ![anon62954590](https://forum.infinityfree.com/letter_avatar/anon62954590/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon62954590](https://forum.infinityfree.com/u/anon62954590)
#### Post date: [August 13, 2020, 7:28am UTC](https://forum.infinityfree.com/t/critical-error-on-website-after-updating-wordpress/34347/8 "2020-08-13T07:28:56Z")

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Oh, I didn’t know that. I followed this guide [How to fix a corrupted WordPress installation - Docs - InfinityFree Forum](https://support.infinityfree.net/wordpress/how-to-fix-a-corrupted-wordpress-installation/) which says to Overwrite all things.

What should I do now?

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<div class="post-metadata">

### Author: ![anon81626513](https://forum.infinityfree.com/letter_avatar/anon81626513/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon81626513](https://forum.infinityfree.com/u/anon81626513)
#### Post date: [August 13, 2020, 7:30am UTC](https://forum.infinityfree.com/t/critical-error-on-website-after-updating-wordpress/34347/9 "2020-08-13T07:30:00Z")

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I’m not a Wordpress expert, I code, But i imagine you should have to reinstall wordpress

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<div class="post-metadata">

### Author: ![anon62954590](https://forum.infinityfree.com/letter_avatar/anon62954590/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon62954590](https://forum.infinityfree.com/u/anon62954590)
#### Post date: [August 13, 2020, 7:31am UTC](https://forum.infinityfree.com/t/critical-error-on-website-after-updating-wordpress/34347/10 "2020-08-13T07:31:09Z")

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I didn’t take a backup action before this happens. I’m gonna lose all my content, right?

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<div class="post-metadata">

### Author: ![anon81626513](https://forum.infinityfree.com/letter_avatar/anon81626513/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon81626513](https://forum.infinityfree.com/u/anon81626513)
#### Post date: [August 13, 2020, 7:32am UTC](https://forum.infinityfree.com/t/critical-error-on-website-after-updating-wordpress/34347/11 "2020-08-13T07:32:28Z")

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Actually, What plugins do you have? It might be a plugin corrupting something.

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<div class="post-metadata">

### Author: ![anon62954590](https://forum.infinityfree.com/letter_avatar/anon62954590/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon62954590](https://forum.infinityfree.com/u/anon62954590)
#### Post date: [August 13, 2020, 7:34am UTC](https://forum.infinityfree.com/t/critical-error-on-website-after-updating-wordpress/34347/12 "2020-08-13T07:34:02Z")

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Alx Extension, Astra, Elementor, Header Footer for Elementor, Meta Box, Regenerate Thumbnails (inactive), Wordfence, WP Page Navi

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<div class="post-metadata">

### Author: ![anon81626513](https://forum.infinityfree.com/letter_avatar/anon81626513/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon81626513](https://forum.infinityfree.com/u/anon81626513)
#### Post date: [August 13, 2020, 7:35am UTC](https://forum.infinityfree.com/t/critical-error-on-website-after-updating-wordpress/34347/13 "2020-08-13T07:35:38Z")

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Can you try and rename each plugin folder, one by one, to see if there are any plugins which are bust?

> **[How to Fix the WordPress Error “There has been a critical error on your website”](https://www.wpfixit.com/wordpress-error-there-has-been-a-critical-error-on-your-website/)**
>
> Is Your WordPress Site Down? With the release of WordPress 5.3, there is a new WordPress Error “There has been a critical error on your website”. There are a lot of errors that you can

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<div class="post-metadata">

### Author: ![anon62954590](https://forum.infinityfree.com/letter_avatar/anon62954590/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon62954590](https://forum.infinityfree.com/u/anon62954590)
#### Post date: [August 13, 2020, 7:42am UTC](https://forum.infinityfree.com/t/critical-error-on-website-after-updating-wordpress/34347/14 "2020-08-13T07:42:29Z")

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Okay, so I’ll just have to rename one plugin folder, refresh the website, right? And then do that again for the next folder

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<div class="post-metadata">

### Author: ![anon81626513](https://forum.infinityfree.com/letter_avatar/anon81626513/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon81626513](https://forum.infinityfree.com/u/anon81626513)
#### Post date: [August 13, 2020, 7:43am UTC](https://forum.infinityfree.com/t/critical-error-on-website-after-updating-wordpress/34347/15 "2020-08-13T07:43:38Z")

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Yeah, But remeber to save the original names somewhere, when you want to change it back.

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<div class="post-metadata">

### Author: ![anon19508339](https://forum.infinityfree.com/letter_avatar/anon19508339/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon19508339](https://forum.infinityfree.com/u/anon19508339)
#### Post date: [August 13, 2020, 7:45am UTC](https://forum.infinityfree.com/t/critical-error-on-website-after-updating-wordpress/34347/16 "2020-08-13T07:45:01Z")

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> **[How to fix a corrupted WordPress installation](https://forum.infinityfree.com/docs?topic=49359)**
>
> WordPress frequently releases updates, which you can install through WordPress’ admin interface. Usually, this works without a hitch. But with some (big) upgrades, the upgrade fails half way and leaves you with a broken website. Fortunately, you can...

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<div class="post-metadata">

### Author: ![anon62954590](https://forum.infinityfree.com/letter_avatar/anon62954590/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon62954590](https://forum.infinityfree.com/u/anon62954590)
#### Post date: [August 13, 2020, 7:49am UTC](https://forum.infinityfree.com/t/critical-error-on-website-after-updating-wordpress/34347/18 "2020-08-13T07:49:25Z")

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I did what you said, nothing happens

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<div class="post-metadata">

### Author: ![anon62954590](https://forum.infinityfree.com/letter_avatar/anon62954590/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon62954590](https://forum.infinityfree.com/u/anon62954590)
#### Post date: [August 13, 2020, 7:51am UTC](https://forum.infinityfree.com/t/critical-error-on-website-after-updating-wordpress/34347/19 "2020-08-13T07:51:17Z")

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I did that. Didn’t work

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<div class="post-metadata">

### Author: ![anon81626513](https://forum.infinityfree.com/letter_avatar/anon81626513/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon81626513](https://forum.infinityfree.com/u/anon81626513)
#### Post date: [August 13, 2020, 7:52am UTC](https://forum.infinityfree.com/t/critical-error-on-website-after-updating-wordpress/34347/20 "2020-08-13T07:52:32Z")

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Ok, I can safely assume that it is probably [either] a misplaced file or a deleted file. In that case, The only thing i can think of is to re-install, however I checked and posts are stored in the wp\_posts section, so go into PHPMyAdmin, copy all the data from wp\_posts and re-install.

> **[Where Are WordPress Posts And Pages Stored? • GigaPress](https://gigapress.net/where-are-wordpress-posts-and-pages-stored/)**
>
> Have you ever wondered where WordPress stores posts and pages? It's a bit counterintuitive, especially if you're not familiar with how WordPress works.

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<div class="post-metadata">

### Author: ![anon62954590](https://forum.infinityfree.com/letter_avatar/anon62954590/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon62954590](https://forum.infinityfree.com/u/anon62954590)
#### Post date: [August 13, 2020, 8:01am UTC](https://forum.infinityfree.com/t/critical-error-on-website-after-updating-wordpress/34347/21 "2020-08-13T08:01:45Z")

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Actually, I happened to create a backup. It was when .gd went down. I created a backup of htdocs folder and .sql. Does .sql include wp\_posts?

If no, I want to restore the posts and pages with their own existing comments. Should I also copy wp\_comments?

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<div class="post-metadata">

### Author: ![anon81626513](https://forum.infinityfree.com/letter_avatar/anon81626513/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon81626513](https://forum.infinityfree.com/u/anon81626513)
#### Post date: [August 13, 2020, 8:20am UTC](https://forum.infinityfree.com/t/critical-error-on-website-after-updating-wordpress/34347/22 "2020-08-13T08:20:52Z")

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Yes, and no .sql is just a file. wp\_posts is in wordpress mysql database

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### Author: ![anon6359875](https://forum.infinityfree.com/letter_avatar/anon6359875/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon6359875](https://forum.infinityfree.com/u/anon6359875)
#### Post date: [August 13, 2020, 4:44pm UTC](https://forum.infinityfree.com/t/critical-error-on-website-after-updating-wordpress/34347/23 "2020-08-13T16:44:25Z")

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See this @anon62954590

> [@SOLUTION: WordPress Critical Error after updating it](https://forum.infinityfree.com/t/solution-wordpress-critical-error-after-updating-it/34379):
>
> Complete Details of the problem. Don’t panic. All safe! UPDATE: Softaculous+[iFastNet](https://www.infinityfree.com/go/ifastnet) have updated their records, so you can update WordPress directly from there! It’s an internal WordPress Error, not related to Dashboard, plugins or themes. I observed that many people here on the forums are encountering the same error. Even if your PC is shut or not, the update will fail. Softaculous has not updated their existing WordPress records, so it shows that you are already using the latest wordpress…

[Next page](https://forum.infinityfree.com/t/critical-error-on-website-after-updating-wordpress/34347.md?page=2)
