Could not create database and file manage shows error 552

[sissi549]

Website URL

(please specify the URL of the site on which you are experiencing the problem)
could not create database and file manage shows error 552
The web site shows database create successfully, but there is nothing in the database section. And when I want to upload things to file manage, it shows 552 error. Thanks so much for your reply and help.

Error Message

(please share the FULL error message you see, if applicable)The web site shows database create successfully, but there is nothing in the database section. And when I want to upload things to file manage, it shows 552 error. Thanks so much for your reply and help.

Other Information

(other information and details relevant to your question)The web site shows database create successfully, but there is nothing in the database section. And when I want to upload things to file manage, it shows 552 error. Thanks so much for your reply and help.

[JxstErg1]

@sissi549

The web site shows database create successfully, but there is nothing in the database section.

Try to refresh the page and see if you see the database.

@sissi549

And when I want to upload things to file manage, it shows 552 error.

And there the File Manager (and the FTP server) are still down. Please wait until it gets fixed (maybe 1-2 hours and it should work).

[sissi549]

I tried to refresh several times but still did not see the database I created.

[Admin]

In the control panel, you can see the database counter is missing entirely. That’s usually a telltale sign that the database server (sql203 in your case) is down, or is at least unreachable from the control panel.

I have asked iFastNet to investigate.

[sissi549]

It shows the database has been created, but nothing is in the database area. Thanks so much for your help.

[Greenreader9]

@sissi549

It shows the database has been created

That is either a bug, or part of the server is indeed working.

You can’t see the database (Wether it was actually created or not, I don’t know) because…

@Admin

In the control panel, you can see the database counter is missing entirely. That’s usually a telltale sign that the database server (sql203 in your case) is down, or is at least unreachable from the control panel.

[sissi549]

Thank you for your message. Is there a solution available to address this issue? Thank you so much.

[Greenreader9]

Nothing that you can do, no.

The server administrations have been notified, and they will address the issue when they can.

Although it is unlikely to work, you can try accessing the databases via the “PHPMyAdmin” option in the control panel (Instead of in the client area).

[sissi549]

Thanks so much.

[sissi549]

I’m having issues with PHPMyAdmin, it’s not functioning properly.

[ChrisPAR]

Unfortunately expected. It’s likely the server is down, so it won’t work.
You could try out the advice in this article, although I wouldn’t recommend it.

Unable to access phpMyAdmin

Some people experience problems when trying to access phpMyAdmin from their control panel. This usually happens after the password of the hosting account was changed. When this happens, you may see a ERR_TOO_MANY_REDIRECTS, “The page isn’t redirecting properly” or “redirected you too many times” error. This article explains what you can do to regain access to phpMyAdmin. Clear your browser’s cache and cookies for the control panel and phpMyAdmin When you change your account’s password, you wi…

We should wait for updates from this:

@Admin

I have asked iFastNet to investigate.

[sissi549]

Thank you very much for your understanding and assistance. Hope everything will be resolved soon.

[Admin]

@Greenreader9

Although it is unlikely to work, you can try accessing the databases via the “PHPMyAdmin” option in the control panel (Instead of in the client area).

It won’t work because the database list in the control panel is empty too. Therefore, you cannot open phpMyAdmin, because there is no database to access.