Our website is hosted on a paid hosting account (not a free hosting subdomain), but we are experiencing the same “Cookies are not enabled” error described in this outage notice.
The issue affects some visitors, while the website works normally on other browser (uc browser and brave). We have verified that cookies are enabled in affected browsers, and the error appears to match the outage described above.
Could you please confirm whether paid hosting accounts are also affected by this issue, and whether custom domains hosted on the network are included in the outage?
Could we please put up a notice that says system maintenance or system upgrade in process instead of, your cookies aren’t working. Visitors to our websites think they have a browser issue and are wasting their time trying to fix something they cannot. Thank you
This issue even affects the redirects, too. Since the domain was not working I purchased a .com from namecheap and hosted the site on another server, simply used redirect to point traffic to the new domain/hosting and its still forcing to ifastnet cookies error. On some browsers it works until the DNS propigation updates and then you are met with the error.
.rf.gd is where my domain is on InfinityFree currently and its only redirecting to the .com.
The only happens before the cookie challenge is HTTPS. Everything else, PHP, redirects, access control, etc, comes after the cookie challenge. Unfortunately this means that setting up a redirect will not work at all.
What is even more odd is, when i try to access my .com domain directly (again, different hosting, different domain and different SSL nothing related to ifastnet) i get met with the error, too. So since this affects everything before that, that would mean that my redirect is still happening even though im not using the .rf.gd domain to navigate to my site?
InfinityFree isn’t the only hosting that uses iFastNet’s free hosting infrastructue. If you happened to have used another service that uses the exact same infrastructure (with big names like ProFreeHost, AeonFree) you’ll be met with the same issue. Are you sure that you are using a different hosting that have no relation to iFastNet?
Besides, if you are redirecting your .com domain to your free .rf.gd domain then of course it won’t work.
No, Im using Contabo (private linux server) with apache2 and such. The original site was hosted here but since this cookie issue i moved my database and site files to Contabo hosting and purchased a .com for it from namecheap.
After that i pointed the .rf.gd domain to the .com domain via a 301 redirect on infinityfree, just to push traffic to the correct place.
It seems to me that the .rf.gd domain has been suspended based off of what happens when i try to load my .com site or .rf.gd site. I mostly find the cookies page but every once in awhile this appears.
I had obtain auto and tried google dns but cloudflare ones worked. I still do believe the rf.gd domain has been suspended though just based on the symptoms. Hopefully it gets resolved and comes back at least well enough to redirect traffic flow to the new URL, if not i guess its not a major issue unless it keeps causing conflicts on my .com and i have to remove the redirect.
It’s a shame, I enjoy using IF and if free domains keep getting shut down it harms this service.
Well it’s kind of a nasty matter… If the entire rf.gd got down you will not even see a “cookies not enabled” or “suspended domain”. You’ll simply see nothing as if the domain doesn’t exist at all, like seriously, nothing at all.
You are probably seeing the suspended domain just because you removed the domain or deactivated the account while moving away.