# Connection attempt failed with EAI\_NONAME **URL:** \ **Category:** Hosting Support\ **Created:** [December 11, 2021, 3:19am UTC](https://forum.infinityfree.com/t/connection-attempt-failed-with-eai-noname/55649 "2021-12-11T03:19:27Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![techpilot](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/techpilot/32/5091_2.png) [@techpilot](https://forum.infinityfree.com/u/techpilot)\ **Post date:** [December 11, 2021, 3:19am UTC](https://forum.infinityfree.com/t/connection-attempt-failed-with-eai-noname/55649/1 "2021-12-11T03:19:27Z")
Username: epiz\_21461030 Website URL: [https://REMOVED.net/](https://REMOVED.net/) Status: Resolving address of [ftpupload.net](http://ftpupload.net) Status: Connection attempt failed with “EAI\_NONAME - Neither nodename nor servname provided, or not known”. Error: Could not connect to server Hi! I’m trying to connect to my site using FileZilla but I couldn’t connect anymore (screenshot-1.png). I think the last time I connected through FileZilla is in July or August this year. FileZilla app in my computer is allowed to communicate through my Windows Firewall (screenshot-4.png). I tried to ping ‘[ftpupload.net](http://ftpupload.net)’ and it says ‘Ping request could not find host [ftpupload.net](http://ftpupload.net). Please check the name and try again.’ (screenshot-3.png). Please advise on how to fix this. Thank you. ![screenshot-1](https://forum-cdn.infinityfree.net/original/3X/f/d/fd5f2c3869c235ef07450a64daf03e964f0cd45f.png) ![screenshot-2](https://forum-cdn.infinityfree.net/original/3X/a/6/a6b62a61d8a3bd4308ef064335c26e959c13c456.png) ![screenshot-3](https://forum-cdn.infinityfree.net/original/3X/e/e/ee9375c88c7c509ea7df1138ab701585224cf660.png) ![screenshot-4](https://forum-cdn.infinityfree.net/original/3X/c/f/cfd3d3115d4908f3d6df0f0fac2263306b5f069d.png) ---
**Author:** ![HELPINDIA](https://forum.infinityfree.com/letter_avatar/helpindia/32/6_449c533f586939b6e5f246632a46421f.png) [@HELPINDIA](https://forum.infinityfree.com/u/HELPINDIA)\ **Post date:** [December 11, 2021, 3:53am UTC](https://forum.infinityfree.com/t/connection-attempt-failed-with-eai-noname/55649/2 "2021-12-11T03:53:27Z")
Try to flush the DNS and try! If you are not able to ping [ftpupload.net](http://ftpupload.net) then you can’t connect to server! May be that URL blocked by your ISP so try using VPN also!! ---
**Author:** ![jaikrishna.t](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/jaikrishna.t/32/57109_2.png) [@jaikrishna.t](https://forum.infinityfree.com/u/jaikrishna.t)\ **Post date:** [December 11, 2021, 4:03am UTC](https://forum.infinityfree.com/t/connection-attempt-failed-with-eai-noname/55649/3 "2021-12-11T04:03:38Z")
Probably blocked by your ISP, like @HELPINDIA suggested! > [@HELPINDIA](#): > > Try to flush the DNS and try! FYI, these are the commands you have to use. Open CMD and run each on by one, internet may get diconnected. ```auto ipconfig /release impconfig /renew ``` ---
**Author:** ![HELPINDIA](https://forum.infinityfree.com/letter_avatar/helpindia/32/6_449c533f586939b6e5f246632a46421f.png) [@HELPINDIA](https://forum.infinityfree.com/u/HELPINDIA)\ **Post date:** [December 11, 2021, 4:40am UTC](https://forum.infinityfree.com/t/connection-attempt-failed-with-eai-noname/55649/4 "2021-12-11T04:40:20Z")
> [@jaikrishna.t](#): > > `impconfig /renew` Sorry its typo!! You should use `ipconfig /renew` **NOTE: Run CMD Run as Administrator!** ---
**Author:** ![techpilot](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/techpilot/32/5091_2.png) [@techpilot](https://forum.infinityfree.com/u/techpilot)\ **Post date:** [December 11, 2021, 6:22am UTC](https://forum.infinityfree.com/t/connection-attempt-failed-with-eai-noname/55649/5 "2021-12-11T06:22:02Z")
Thank you @HELPINDIA and @jaikrishna.t for your help. Unfortunately, both (DNS flushing and using VPN) didn’t work. I think my ISP is blocking the app to connect so I’ll try another ISP later on and see if it’s gonna work. Again, thank you for your responses. ---
**Author:** ![Oxy](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/oxy/32/37989_2.png) [@Oxy](https://forum.infinityfree.com/u/Oxy)\ **Post date:** [December 11, 2021, 9:38am UTC](https://forum.infinityfree.com/t/connection-attempt-failed-with-eai-noname/55649/6 "2021-12-11T09:38:05Z")
You can work around by using the FTP hostname `ftp.epizy.com` or using the IP address `185.27.134.11` > [@Help, I cannot connect to FTP](https://forum.infinityfree.com/t/help-i-cannot-connect-to-ftp/49307): > > Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP service. This article explains a few things you can try to fix your FTP connection. Login to your control panel After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account. You can login to the control panel by logging in… ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [December 18, 2021, 9:38am UTC](https://forum.infinityfree.com/t/connection-attempt-failed-with-eai-noname/55649/7 "2021-12-18T09:38:10Z")
Closed on December 18, 2021, 9:38am UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.