# Cloudflare SSL not activating

**URL:** <https://forum.infinityfree.com/t/cloudflare-ssl-not-activating/55196>\
**Category:** Hosting Support\
**Created:** [December 3, 2021, 7:13pm UTC](https://forum.infinityfree.com/t/cloudflare-ssl-not-activating/55196 "2021-12-03T19:13:53Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![anon28615163](https://forum.infinityfree.com/letter_avatar/anon28615163/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon28615163](https://forum.infinityfree.com/u/anon28615163)\
**Post date:** [December 3, 2021, 7:13pm UTC](https://forum.infinityfree.com/t/cloudflare-ssl-not-activating/55196/1 "2021-12-03T19:13:53Z")

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### Username: epiz\_30474240

### Website URL: ais19.cf

### Error Message:

CLOUDFLARE ERROR : An unknown CloudFlare error has occurred during zone creation and has been logged. We apologize for the inconvenience and we will fix the problem promptly.

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**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\
**Post date:** [December 3, 2021, 8:36pm UTC](https://forum.infinityfree.com/t/cloudflare-ssl-not-activating/55196/2 "2021-12-03T20:36:07Z")

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1. Cloudflare SSL certificates cannot be used here, please use the SSL generator in the client area.

2. That is a “CLOUDFLARE ERROR” not an InfinityFree error, so you should ask Cloudflare, not InfinityFree for support.

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**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [December 10, 2021, 8:37pm UTC](https://forum.infinityfree.com/t/cloudflare-ssl-not-activating/55196/3 "2021-12-10T20:37:01Z")

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