# Cloudflare error : Sorry there was a problem activating cloudflare for this domain or the email address **URL:** \ **Category:** Informal\ **Created:** [November 13, 2019, 1:24pm UTC](https://forum.infinityfree.com/t/cloudflare-error-sorry-there-was-a-problem-activating-cloudflare-for-this-domain-or-the-email-address/22834 "2019-11-13T13:24:07Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![anon47155638](https://forum.infinityfree.com/letter_avatar/anon47155638/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon47155638](https://forum.infinityfree.com/u/anon47155638)\ **Post date:** [November 13, 2019, 1:24pm UTC](https://forum.infinityfree.com/t/cloudflare-error-sorry-there-was-a-problem-activating-cloudflare-for-this-domain-or-the-email-address/22834/1 "2019-11-13T13:24:07Z")
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**Author:** ![anon19508339](https://forum.infinityfree.com/letter_avatar/anon19508339/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon19508339](https://forum.infinityfree.com/u/anon19508339)\ **Post date:** [November 13, 2019, 1:29pm UTC](https://forum.infinityfree.com/t/cloudflare-error-sorry-there-was-a-problem-activating-cloudflare-for-this-domain-or-the-email-address/22834/2 "2019-11-13T13:29:02Z")
Can you give us more information instead of keeping it empty? ---
**Author:** ![Oxy](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/oxy/32/37989_2.png) [@Oxy](https://forum.infinityfree.com/u/Oxy)\ **Post date:** [November 13, 2019, 1:30pm UTC](https://forum.infinityfree.com/t/cloudflare-error-sorry-there-was-a-problem-activating-cloudflare-for-this-domain-or-the-email-address/22834/3 "2019-11-13T13:30:13Z")
@anon47155638 please create a new topic and select the HOSTING category fill up template there (answer all questions) unless this answer satisfies you > [@Cannot alter cloudflare](https://forum.infinityfree.com/t/cannot-alter-cloudflare/22602): > > user096.rf.gd i try to alter cloudflare for my rf.gd domain but ends up with the following error: CLOUDFLARE ERROR : Sorry there was a problem activating cloudflare for this domain or the email address HIDDEN BY MOD @gmail.com, this is normally caused by the email address or domain name already existing on the cloudflare system. ---
**Author:** ![ynj1990](https://forum.infinityfree.com/letter_avatar/ynj1990/32/5_5575768a8748004e209b776fc1b2916d.png) [@ynj1990](https://forum.infinityfree.com/u/ynj1990)\ **Post date:** [November 13, 2019, 1:31pm UTC](https://forum.infinityfree.com/t/cloudflare-error-sorry-there-was-a-problem-activating-cloudflare-for-this-domain-or-the-email-address/22834/4 "2019-11-13T13:31:00Z")
where do u activate the cloudflareis in the vista panel/ or do u see the message when you are trying to create an account in cloudflare? please give the following details ur domain was hosted on individual account or r u trying to activate it via vista panel? ---
**Author:** ![anon47155638](https://forum.infinityfree.com/letter_avatar/anon47155638/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon47155638](https://forum.infinityfree.com/u/anon47155638)\ **Post date:** [November 13, 2019, 1:34pm UTC](https://forum.infinityfree.com/t/cloudflare-error-sorry-there-was-a-problem-activating-cloudflare-for-this-domain-or-the-email-address/22834/5 "2019-11-13T13:34:41Z")
how to solve it ---
**Author:** ![anon19508339](https://forum.infinityfree.com/letter_avatar/anon19508339/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon19508339](https://forum.infinityfree.com/u/anon19508339)\ **Post date:** [November 13, 2019, 1:35pm UTC](https://forum.infinityfree.com/t/cloudflare-error-sorry-there-was-a-problem-activating-cloudflare-for-this-domain-or-the-email-address/22834/6 "2019-11-13T13:35:49Z")
Can you give us more information Please? We cannot do it if you do not give us more info!!! like your site url that you’re trying to activate cloudflare for this? ---
**Author:** ![anon47155638](https://forum.infinityfree.com/letter_avatar/anon47155638/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon47155638](https://forum.infinityfree.com/u/anon47155638)\ **Post date:** [November 13, 2019, 1:53pm UTC](https://forum.infinityfree.com/t/cloudflare-error-sorry-there-was-a-problem-activating-cloudflare-for-this-domain-or-the-email-address/22834/7 "2019-11-13T13:53:22Z")
I want to active SSL for [hamrotree.com](http://hamrotree.com), I found this SSL free only in cloudflare in infinityfree, I went through cloudflare enable way, unfortunately i Got this error. ---
**Author:** ![anon57849175](https://forum.infinityfree.com/letter_avatar/anon57849175/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon57849175](https://forum.infinityfree.com/u/anon57849175)\ **Post date:** [November 13, 2019, 1:57pm UTC](https://forum.infinityfree.com/t/cloudflare-error-sorry-there-was-a-problem-activating-cloudflare-for-this-domain-or-the-email-address/22834/8 "2019-11-13T13:57:13Z")
Then the account you were using for InfinityFree was also signed up to Cloudflare. You will need to add it manually from the Cloudflare dashboard in that case. ---
**Author:** ![anon47155638](https://forum.infinityfree.com/letter_avatar/anon47155638/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon47155638](https://forum.infinityfree.com/u/anon47155638)\ **Post date:** [November 13, 2019, 1:59pm UTC](https://forum.infinityfree.com/t/cloudflare-error-sorry-there-was-a-problem-activating-cloudflare-for-this-domain-or-the-email-address/22834/9 "2019-11-13T13:59:40Z")
Can you give me any guideline for this ? Is it possible to active SSL this way? ---
**Author:** ![ynj1990](https://forum.infinityfree.com/letter_avatar/ynj1990/32/5_5575768a8748004e209b776fc1b2916d.png) [@ynj1990](https://forum.infinityfree.com/u/ynj1990)\ **Post date:** [November 13, 2019, 2:01pm UTC](https://forum.infinityfree.com/t/cloudflare-error-sorry-there-was-a-problem-activating-cloudflare-for-this-domain-or-the-email-address/22834/10 "2019-11-13T14:01:04Z")
did u activate the cloudflare on your vista panel if yes please disable it, after that log in in to your account in cloudlare website to configure. ---
**Author:** ![anon47155638](https://forum.infinityfree.com/letter_avatar/anon47155638/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon47155638](https://forum.infinityfree.com/u/anon47155638)\ **Post date:** [November 13, 2019, 2:05pm UTC](https://forum.infinityfree.com/t/cloudflare-error-sorry-there-was-a-problem-activating-cloudflare-for-this-domain-or-the-email-address/22834/11 "2019-11-13T14:05:17Z")
vista panel doesnt allow to enable, coz it show already ! I went to cloudfare website and what next? ---
**Author:** ![ynj1990](https://forum.infinityfree.com/letter_avatar/ynj1990/32/5_5575768a8748004e209b776fc1b2916d.png) [@ynj1990](https://forum.infinityfree.com/u/ynj1990)\ **Post date:** [November 13, 2019, 2:07pm UTC](https://forum.infinityfree.com/t/cloudflare-error-sorry-there-was-a-problem-activating-cloudflare-for-this-domain-or-the-email-address/22834/12 "2019-11-13T14:07:16Z")
did u see some thing like this in ur vista panel? ![Capture](https://forum-cdn.infinityfree.net/original/2X/c/cb49e6d380095592ebd024795a452d4ca38e02cf.png) ---
**Author:** ![anon47155638](https://forum.infinityfree.com/letter_avatar/anon47155638/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon47155638](https://forum.infinityfree.com/u/anon47155638)\ **Post date:** [November 13, 2019, 2:09pm UTC](https://forum.infinityfree.com/t/cloudflare-error-sorry-there-was-a-problem-activating-cloudflare-for-this-domain-or-the-email-address/22834/13 "2019-11-13T14:09:04Z")
Yes, ---
**Author:** ![ynj1990](https://forum.infinityfree.com/letter_avatar/ynj1990/32/5_5575768a8748004e209b776fc1b2916d.png) [@ynj1990](https://forum.infinityfree.com/u/ynj1990)\ **Post date:** [November 13, 2019, 2:09pm UTC](https://forum.infinityfree.com/t/cloudflare-error-sorry-there-was-a-problem-activating-cloudflare-for-this-domain-or-the-email-address/22834/14 "2019-11-13T14:09:59Z")
before u add ur domain in your cloud flare account u have to diable the cloudflare in vista panel?have u done that? ---
**Author:** ![anon47155638](https://forum.infinityfree.com/letter_avatar/anon47155638/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon47155638](https://forum.infinityfree.com/u/anon47155638)\ **Post date:** [November 13, 2019, 2:10pm UTC](https://forum.infinityfree.com/t/cloudflare-error-sorry-there-was-a-problem-activating-cloudflare-for-this-domain-or-the-email-address/22834/15 "2019-11-13T14:10:58Z")
Done, I am in cloudfare darshboard now, what next? ---
**Author:** ![ynj1990](https://forum.infinityfree.com/letter_avatar/ynj1990/32/5_5575768a8748004e209b776fc1b2916d.png) [@ynj1990](https://forum.infinityfree.com/u/ynj1990)\ **Post date:** [November 13, 2019, 2:12pm UTC](https://forum.infinityfree.com/t/cloudflare-error-sorry-there-was-a-problem-activating-cloudflare-for-this-domain-or-the-email-address/22834/16 "2019-11-13T14:12:33Z")
please go back to your cloud flare account add your domain. ---
**Author:** ![anon57849175](https://forum.infinityfree.com/letter_avatar/anon57849175/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon57849175](https://forum.infinityfree.com/u/anon57849175)\ **Post date:** [November 13, 2019, 2:12pm UTC](https://forum.infinityfree.com/t/cloudflare-error-sorry-there-was-a-problem-activating-cloudflare-for-this-domain-or-the-email-address/22834/17 "2019-11-13T14:12:39Z")
Login to your Cloudflare dashboard, then click on “Add a Site”, input your domain name, then check if the DNS records are correct, select the “Free” Plan when prompted and change the nameservers to Cloudflare ones from your domain registrar’s nameservers management panel. After that, wait a while, and change the SSL option to “Flexible” if you don’t have an SSL certificate installed on your account. ---
**Author:** ![anon57849175](https://forum.infinityfree.com/letter_avatar/anon57849175/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon57849175](https://forum.infinityfree.com/u/anon57849175)\ **Post date:** [November 13, 2019, 2:15pm UTC](https://forum.infinityfree.com/t/cloudflare-error-sorry-there-was-a-problem-activating-cloudflare-for-this-domain-or-the-email-address/22834/19 "2019-11-13T14:15:39Z")
Change the nameservers from GoDaddy ones (the ones I see that have `domaincontrol.com` as domain) or whatever they will be to the ones Cloudflare gives you, and then wait some time. ---
**Author:** ![ynj1990](https://forum.infinityfree.com/letter_avatar/ynj1990/32/5_5575768a8748004e209b776fc1b2916d.png) [@ynj1990](https://forum.infinityfree.com/u/ynj1990)\ **Post date:** [November 13, 2019, 2:15pm UTC](https://forum.infinityfree.com/t/cloudflare-error-sorry-there-was-a-problem-activating-cloudflare-for-this-domain-or-the-email-address/22834/20 "2019-11-13T14:15:40Z")
on your clouflare there is dns section tell me what u see? ---
**Author:** ![anon47155638](https://forum.infinityfree.com/letter_avatar/anon47155638/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon47155638](https://forum.infinityfree.com/u/anon47155638)\ **Post date:** [November 13, 2019, 2:15pm UTC](https://forum.infinityfree.com/t/cloudflare-error-sorry-there-was-a-problem-activating-cloudflare-for-this-domain-or-the-email-address/22834/21 "2019-11-13T14:15:45Z")
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