Can't upload media Wordpress

Hello everyone! I’m uploading a media to my WordPress but it tells me: “The uploaded file cannot be moved to wp-contents/uploads/2017/12”. How can I solve that?

My website address is


Is the file size over 9.6MB?
And did you tried to uncheck ‘Categorize my upload into year and month folder’ on Settings > Media?

Hello! I tried what you said with no result… I even can’t upload files via FileZilla or the File Manager in the Control Panel.