# Cant upload files I can't upload files through a file manager or ftp client that are larger than 10

**URL:** <https://forum.infinityfree.com/t/cant-upload-files-i-cant-upload-files-through-a-file-manager-or-ftp-client-that-are-larger-than-10/92654>\
**Category:** Hosting Support\
**Created:** [April 23, 2024, 4:50am UTC](https://forum.infinityfree.com/t/cant-upload-files-i-cant-upload-files-through-a-file-manager-or-ftp-client-that-are-larger-than-10/92654 "2024-04-23T04:50:42Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ilitamen](https://forum.infinityfree.com/letter_avatar/ilitamen/32/5_5575768a8748004e209b776fc1b2916d.png) [@ilitamen](https://forum.infinityfree.com/u/ilitamen)\
**Post date:** [April 23, 2024, 4:50am UTC](https://forum.infinityfree.com/t/cant-upload-files-i-cant-upload-files-through-a-file-manager-or-ftp-client-that-are-larger-than-10/92654/1 "2024-04-23T04:50:43Z")

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### [Website URL](http://ilitamen.great-site.net/)

(please specify the URL of the site on which you are experiencing the problem)

### the uploading scale goes to the end and freezes at the end. Or does it disappear at the end, as with normal uploading, but files with a size of more than 10 MB do not appear in the site files

(please share the FULL error message you see, if applicable)

### Other Information

(other information and details relevant to your question)

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**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [April 23, 2024, 5:28am UTC](https://forum.infinityfree.com/t/cant-upload-files-i-cant-upload-files-through-a-file-manager-or-ftp-client-that-are-larger-than-10/92654/2 "2024-04-23T05:28:50Z")

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Please read

> [@What is the file/upload size limit](https://forum.infinityfree.com/docs?topic=49308):
>
> On all InfinityFree servers is a file size limit of 10 MB. It’s important to note that this is a file size limit and not an upload limit. The difference is subtle, but important. An upload limit could be set through PHP settings, but this limit is enforced on the file system level. No PHP configuration can override this limit and it applies to files uploaded through FTP or the file manager as well. Can the limit be increased? No. The size limit is fixed and cannot be increased in any way. 10 M…

> [@Why are my files deleted after uploading them](https://forum.infinityfree.com/docs?topic=49310):
>
> Sometimes, when you upload a file, the upload is completed but the file is deleted immediately afterwards. This is usually caused by one of the following issues: The file is not in a htdocs folder All websites files must be uploaded to either the main htdocs folder, or to the domain specific htdocs folder (like example.com/htdocs). You cannot upload files to other directories on your account. If you try to create or upload files anywhere else, they will be deleted automatically. The file type…

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**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [April 30, 2024, 5:28am UTC](https://forum.infinityfree.com/t/cant-upload-files-i-cant-upload-files-through-a-file-manager-or-ftp-client-that-are-larger-than-10/92654/3 "2024-04-30T05:28:59Z")

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