Username (epiz_33321053) or Website URL Error Message (please share the FULL error message you see) [Screen Shot 2023-01-07 at 7.02.26 PM] Other Information password isn’t working, can’t use filemanager when i try to sign in, the default host thing says 185.27.134.11 but the website ip is 185.27…

Did you try any of these? [image] Help, I cannot connect to FTP File Management and FTP Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP …

There is a problem with the ftp server and filezilla is not working either! Status: Resolving address for ftp.epizy.com Status: Establishing connection 185.27.134.11:21... Error: The connection was lost because the operation could not be performed within 20 seconds Error: Unable to connect to serve…

[image] Is there a problem with the FTP Server? Hosting Support We’ve had an outage this morning which caused timeout errors on many websites. But that appears to have been fixed now. I’m sorry for the inconvenience caused.

Cant log into filemanager or control panel

Hosting Support

KangJL January 8, 2023, 3:18am 2

Did you try any of these?

Able to use filezilla instead?