# can't get into the "htdocs" folder 

**URL:** https://forum.infinityfree.com/t/cant-get-into-the-htdocs-folder/101713
**Category:** Hosting Support
**Created:** [November 16, 2024, 8:18am UTC](https://forum.infinityfree.com/t/cant-get-into-the-htdocs-folder/101713 "2024-11-16T08:18:33Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![TimMit](https://forum.infinityfree.com/letter_avatar/timmit/32/5_5575768a8748004e209b776fc1b2916d.png) [@TimMit](https://forum.infinityfree.com/u/TimMit)
#### Post date: [November 16, 2024, 8:18am UTC](https://forum.infinityfree.com/t/cant-get-into-the-htdocs-folder/101713/1 "2024-11-16T08:18:33Z")

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### Website URL

[snake-design-studio.42web.io](http://snake-design-studio.42web.io)

(please specify the URL of the site on which you are experiencing the problem)

### Error Message

(please share the FULL error message you see, if applicable)

### Other Information

Hello, this morning I can’t get into the “htdocs” folder that contains the files of my subdomain [snake-design-studio.42web.io/](http://snake-design-studio.42web.io/)  
(other information and details relevant to your question)

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<div class="post-metadata">

### Author: ![wasik405](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/wasik405/32/55080_2.png) [@wasik405](https://forum.infinityfree.com/u/wasik405)
#### Post date: [November 16, 2024, 10:30am UTC](https://forum.infinityfree.com/t/cant-get-into-the-htdocs-folder/101713/2 "2024-11-16T10:30:20Z")

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> [@TimMit](#):
>
> I can’t get into the “htdocs” folder

Please be more clear. What happens when you go inside htdocs?

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<div class="post-metadata">

### Author: ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)
#### Post date: [November 23, 2024, 10:31am UTC](https://forum.infinityfree.com/t/cant-get-into-the-htdocs-folder/101713/3 "2024-11-23T10:31:01Z")

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