# Can't ftp to ftpupload.net and can't hit my sites anymore

**URL:** <https://forum.infinityfree.com/t/cant-ftp-to-ftpupload-net-and-cant-hit-my-sites-anymore/76863>\
**Category:** Hosting Support\
**Created:** [June 1, 2023, 2:41am UTC](https://forum.infinityfree.com/t/cant-ftp-to-ftpupload-net-and-cant-hit-my-sites-anymore/76863 "2023-06-01T02:41:05Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![kelfk18](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kelfk18/32/36301_2.png) [@kelfk18](https://forum.infinityfree.com/u/kelfk18)\
**Post date:** [June 1, 2023, 2:41am UTC](https://forum.infinityfree.com/t/cant-ftp-to-ftpupload-net-and-cant-hit-my-sites-anymore/76863/1 "2023-06-01T02:41:05Z")

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### Website URL

stonevygrill.ca  
[kelvinko.com](http://kelvinko.com)  
(please specify the URL of the site on which you are experiencing the problem)

### Error Message

# This site can’t be reached

**stonevygrill.ca** took too long to respond.

(please share the FULL error message you see, if applicable)

### Other Information

ftp with [filezilla](https://filezilla-project.org/download.php?type=client) stopped working, but file manager in cpanel still works.  
Got error 500 before everything crashed…

(other information and details relevant to your question)

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**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [June 1, 2023, 2:53am UTC](https://forum.infinityfree.com/t/cant-ftp-to-ftpupload-net-and-cant-hit-my-sites-anymore/76863/2 "2023-06-01T02:53:39Z")

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For

> [@kelfk18](#):
>
> stonevygrill.ca

I see this

 ![image](https://forum-cdn.infinityfree.net/original/3X/1/e/1ee23dbb7554ed06823eaee58eab3db5c65b97db.png)

Read this

> [@Http error 500](https://forum.infinityfree.com/t/http-error-500/49352/1):
>
> When trying to access your website, you may see a page which returns the status code “500”. In Google Chrome, you’ll see a page with the error code HTTP ERROR 500. There are typically two reasons which can cause this error: The PHP code has crashed. The .htaccess file contains invalid rules. Here are some things you can try to debug and fix this. Fixing crashing PHP code A HTTP ERROR 500 simply tells you that the PHP code has crashed, but gives no information as to why it has crashed. Gett…

No issue for

> [@kelfk18](#):
>
> [kelvinko.com](http://kelvinko.com)

 ![image](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/7/b/7b2480fc4e4b2e8caeadcbec88bc815732bd9f29.jpeg)

> [@kelfk18](#):
>
> ftp with [filezilla](https://filezilla-project.org/download.php?type=client) stopped working

Please provide ftp logs

> [@How to get full logs from FileZilla](https://forum.infinityfree.com/t/how-to-get-full-logs-from-filezilla/49303/):
>
> When trying to debug issues with FTP connections, it’s very useful to know what an FTP client is doing under the hood. FileZilla is a very popular FTP client which can provide fairly detailed information about it’s connections. This article explains how to get this information. Enable debug logging To enable debug logging in FileZilla, you’ll need to do the following: Go to Edit → Settings… Scroll down to the Debug page. Ensure that “Show debug menu” is enabled (it is by default). Update the…

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<div class="post-metadata">

**Author:** ![kelfk18](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kelfk18/32/36301_2.png) [@kelfk18](https://forum.infinityfree.com/u/kelfk18)\
**Post date:** [June 1, 2023, 3:39am UTC](https://forum.infinityfree.com/t/cant-ftp-to-ftpupload-net-and-cant-hit-my-sites-anymore/76863/3 "2023-06-01T03:39:37Z")

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Thanks for your reply. I tried connecting with my phone and switched to data plan and it worked, so I restarted my router and now it works on my laptop again mysteriously.

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**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [June 8, 2023, 4:07pm UTC](https://forum.infinityfree.com/t/cant-ftp-to-ftpupload-net-and-cant-hit-my-sites-anymore/76863/5 "2023-06-08T16:07:43Z")

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