Can't connect to FTP

Hello, I was trying to access my FTP but there’s a login popup on the FTP Page when clicking either FIle Manager from InfinityFree website or from Control Panel as well. I tried to enter the master password but it said “Error! Could not read configuration, the password is probably incorrect” (I used the password from FTP Details, i don’t know if that’s the one I should use, and I’m also a newbie to these things).

and my Username is epiz_32062790

@moderators lock


Alright noted, thanks!