# Can't connect to FTP and MYSQL even if website is ready

**URL:** <https://forum.infinityfree.com/t/cant-connect-to-ftp-and-mysql-even-if-website-is-ready/68576>\
**Category:** Hosting Support\
**Created:** [November 19, 2022, 11:43pm UTC](https://forum.infinityfree.com/t/cant-connect-to-ftp-and-mysql-even-if-website-is-ready/68576 "2022-11-19T23:43:27Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![anon46092769](https://forum.infinityfree.com/letter_avatar/anon46092769/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon46092769](https://forum.infinityfree.com/u/anon46092769)\
**Post date:** [November 20, 2022, 12:06am UTC](https://forum.infinityfree.com/t/cant-connect-to-ftp-and-mysql-even-if-website-is-ready/68576/4 "2022-11-20T00:06:37Z")

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> [@anon59680983](#):
>
> 127.0.0.1:21

That is not the FTP IP address. It looks like your router or ISP is blocking it.  
Please try connecting directly to 185.27.134.11 or `ftp.epizy.com`.  
Refer to this article for more information (and more troubleshooting info):

> [@Help, I cannot connect to FTP](https://forum.infinityfree.com/t/help-i-cannot-connect-to-ftp/49307):
>
> Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP service. This article explains a few things you can try to fix your FTP connection. Login to your control panel After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account. You can login to the control panel by logging in…

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