Can't connect to FTP access

[Admin]

@Davesh

I am also facing same issue. Please see the attached screenshot

Thank you for adding the screenshot. This is a known restriction with some ISPs. Please see this post for workarounds:

Unable to connect to remote ftp using FILEZILLA?

I've seen that issue before. It means that our FTP service is working, but secure FTP connections are being blocked on your end. There are three things you can do to resolve this:- Configure FileZilla to connect with "Plain FTP" (not using TLS). This disables the security which is being blocked.- Use a VPN to bypass the network filters so you can transfer files securely.- Ask your internet provider or network administrator to remove this block so you can setup a secure FTP connection.

@anon75482245 Do you see similar logs as @Davesh, and does the proposed solution work for you as well? if not, could you add a similar screenshot?