# Can't backup MySQL databases **URL:** \ **Category:** Hosting Support\ **Created:** [November 28, 2021, 9:46pm UTC](https://forum.infinityfree.com/t/cant-backup-mysql-databases/54943 "2021-11-28T21:46:16Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![bthart](https://forum.infinityfree.com/letter_avatar/bthart/32/5_5575768a8748004e209b776fc1b2916d.png) [@bthart](https://forum.infinityfree.com/u/bthart)\ **Post date:** [November 28, 2021, 9:46pm UTC](https://forum.infinityfree.com/t/cant-backup-mysql-databases/54943/1 "2021-11-28T21:46:16Z")
I’m trying to backup my SQL databases per [https://cpanel.epizy.com/panel/indexpl.php?option=backup&ttt=776627963145224192](https://cpanel.epizy.com/panel/indexpl.php?option=backup&ttt=776627963145224192) For Step 2 I can get the export configured as suggested, but then when I click Go I get the error message shown below. Any suggestions? ### epiz\_30103400 ### This site can’t be reached The webpage at **[http://185.27.134.10/export.php](http://185.27.134.10/export.php)** might be temporarily down or it may have moved permanently to a new web address. ERR\_INVALID\_RESPONSE ### Other Information (other information and details relevant to your question) ---
**Author:** ![FlutterHoney](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/flutterhoney/32/17560_2.png) [@FlutterHoney](https://forum.infinityfree.com/u/FlutterHoney)\ **Post date:** [November 28, 2021, 9:47pm UTC](https://forum.infinityfree.com/t/cant-backup-mysql-databases/54943/2 "2021-11-28T21:47:23Z")
> [@Hosting Platform Outage](https://forum.infinityfree.com/t/hosting-platform-outage/54854): > > Hosting Platform Outage At this time, the hosting platform core is experiencing a major outage. The root cause appears to be related to the DNS servers of the free hosting platform. This results in a wide variety of issues on all aspects of the hosting platform, including: Websites being unreachable. Database servers being unreachable (both from your website and the control panel). Various functions in the control panel not working. Crashes in the client area, resulting from the hosting APIs … That perhaps. ---
**Author:** ![bthart](https://forum.infinityfree.com/letter_avatar/bthart/32/5_5575768a8748004e209b776fc1b2916d.png) [@bthart](https://forum.infinityfree.com/u/bthart)\ **Post date:** [November 28, 2021, 10:01pm UTC](https://forum.infinityfree.com/t/cant-backup-mysql-databases/54943/3 "2021-11-28T22:01:59Z")
@FlutterHoney Thanks, I did see that. Everything else seems to be working, so thought I’d at least ask the question. ---
**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\ **Post date:** [November 29, 2021, 12:32am UTC](https://forum.infinityfree.com/t/cant-backup-mysql-databases/54943/4 "2021-11-29T00:32:08Z")
Its weird that it mostly works though. Can you try a different browser or a VPN? ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [November 29, 2021, 3:10pm UTC](https://forum.infinityfree.com/t/cant-backup-mysql-databases/54943/5 "2021-11-29T15:10:15Z")
The outage seems to be over already. Is the database you’re trying to export big? If so, phpMyAdmin might be choking on the size. If that happens, you could try exporting the database in multiple parts, with a few tables per batch. ---
**Author:** ![bthart](https://forum.infinityfree.com/letter_avatar/bthart/32/5_5575768a8748004e209b776fc1b2916d.png) [@bthart](https://forum.infinityfree.com/u/bthart)\ **Post date:** [November 30, 2021, 1:57am UTC](https://forum.infinityfree.com/t/cant-backup-mysql-databases/54943/6 "2021-11-30T01:57:44Z")
I tried the above suggestions, no luck. Then I tried different options. Turns out the _“6) Click zipped compression at the bottom.”_ is causing the problem. If I use “none” or gzip compression, it works fine. So my issue is fixed, I can download with no compression. But interesting that the “zip” compression causes a problem. Thanks for the help. ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [December 7, 2021, 1:58am UTC](https://forum.infinityfree.com/t/cant-backup-mysql-databases/54943/7 "2021-12-07T01:58:24Z")
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