Can't add custom domain

Hosting Support
1

Website URL

Error Message

Nameserver prefixes, such as ns1/ns2, are reserved keywords and are not allowed in domain names. Also, configuring the nameservers of your domain is done through your domain provider, not here.

Other Information

I’m trying to add a domain I own (reysolutions-llc.com) but I get this error. Appreciate the help

2

Looks like there may be a bug with the client area when adding a custom domain at the moment. Admin will need to look at that when he’s online.

Might be worth sharing a screenshot of the error message for more context though

3

Screenshot from 2026-05-27 17-37-20
Screenshot from 2026-05-27 17-37-20982×119 10.5 KB

Thanks, sharing the screenshot for context

4

Hmm, yes, it looks like the client area check is a bit too aggressive.

I just prepared a fix for it, it should be live in half an hour or so.