# Can't access file

**URL:** https://forum.infinityfree.com/t/cant-access-file/82747
**Category:** Hosting Support
**Created:** [September 15, 2023, 9:41pm UTC](https://forum.infinityfree.com/t/cant-access-file/82747 "2023-09-15T21:41:36Z")
**Posts on this page:** 1
**Showing post:** 10

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### Author: ![ChrisPAR](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/chrispar/32/8743_2.png) [@ChrisPAR](https://forum.infinityfree.com/u/ChrisPAR)
#### Post date: [September 16, 2023, 5:52pm UTC](https://forum.infinityfree.com/t/cant-access-file/82747/10 "2023-09-16T17:52:47Z")

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As said by @anon42008019 above, `htdocs` is your website’s root directory, anything outside it is automatically deleted (which I guess is the reason you cannot see them):

> [@Why do I see the default welcome page](https://forum.infinityfree.com/t/why-do-i-see-the-default-welcome-page/49317/1):
>
> ### Make sure to upload your files to the htdocs folder
> 
> When uploading website content, please make sure you’re uploading it to the folder called `htdocs`. Other hosting platforms may have a folder called `public_html` or `www` which is used for website files. On InfinityFree, this folder is called `htdocs`.
> 
> Files uploaded outside the htdocs folder are automatically deleted, so please make sure to upload all content to the `htdocs` folder of your domain.

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