We cannot access our website files in infinityfree from today morning. When we click on file manager, it says “This site can’t be reached”
katufo
June 18, 2020, 3:37pm
2
Can you wait?
There is an already topic/post about it. So don’t post immediately but also read. Thank you!!
Username (e.g. epiz_XXX) or Website URL
epiz_23683392
Error Message
This page isn’t working
www.paul-kitching.uk didn’t send any data.
ERR_EMPTY_RESPONSE
Other Information
It was working last week, nor nothing. I’ve tried on an external PC, which gives the same error, and I can’t FTP in, either.
It seems it is a termporary issue. Just wait.
This seems to have happened again today
You need to be patient . Infinityfree is transferring websites to better SSD Servers
1 Like
Hey there,
Please read my reply on the other topic. I asked iFastNet about this and the reply is in the post below. As “katufo” said, don’t post immediately before you read.
Hey there,
iFastNet is performing a hardware upgrade. This caused the downtime. Your sites are online for me now.
Response from iFastNet:
There is a known issue and we’re in the process of upgrading hardware, yet it makes it difficult at this time since these are the last couple of servers.
The issues will be resolved soon, that I can tell you and let you know that we are aware of this.
Hope that I helped
Best Regards,
Dimitris
Hope that I helped
Best Regards,
Dimitris
1 Like
And about InfinityFree (reseller of ifastnet), please read this:
Let me clear it for you. Admin don’t know about any maintenance or problems (when or why) because Infinity Free is just reselling iFastNet’s service (means that servers are owned and maintained by ifastnet). Even if admin makes a status page, It will be impossible to notify us about anything until ifastnet says it.
Hope that I helped
Hope that I helped
system
Closed
July 4, 2020, 8:55am
8
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