Cannot log into File Manager

Hello, I am having issues getting into the file manager.
On the account page I can access the Control Panel just fine but the File Manager when you click on it, it pops up with a Login prompt with,
Host: Shows an IP
Port: 21
Username: My FTP username
Password: My FTP Password
Initial Directory: /
and when you click “Connect” it just say’s “FTP authentication failed.”

Don’t help matters much when the service is extremely slow.
What’s the deal?

Try using FileZilla, the online file manager does not work all the time.

1 Like

I got it working now. I had the wrong FileZilla lol

1 Like

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.