Cannot connect to FTP

Trying to establish a connection with FileZilla. I keep getting an error message, "Connection attempt failed with “ETIMEDOUT - Connection attempt timed out”. "

What do I do? There are a bunch of other people in thie forum with the same problem, dozens of them, and no-one seems to have answers for them. Is this a real hosting service, or just some sort of scam?

its happening to me too.

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