# Cannot access website due to plug-in and SSL issues

**URL:** <https://forum.infinityfree.com/t/cannot-access-website-due-to-plug-in-and-ssl-issues/78213>\
**Category:** Hosting Support\
**Created:** [June 27, 2023, 2:05pm UTC](https://forum.infinityfree.com/t/cannot-access-website-due-to-plug-in-and-ssl-issues/78213 "2023-06-27T14:05:46Z")\
**Posts on this page:** 1\
**Showing post:** 3

<div class="post-metadata">

**Author:** ![ChrisPAR](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/chrispar/32/8743_2.png) [@ChrisPAR](https://forum.infinityfree.com/u/ChrisPAR)\
**Post date:** [June 27, 2023, 3:10pm UTC](https://forum.infinityfree.com/t/cannot-access-website-due-to-plug-in-and-ssl-issues/78213/3 "2023-06-27T15:10:14Z")

</div>

> [@fswooser](#):
>
> I can’t access my cPanel and I can’t access my FTP

These two aren’t affected by the plugin, can you share your error logs?

> [@Help, I cannot connect to FTP](https://forum.infinityfree.com/t/help-i-cannot-connect-to-ftp/49307):
>
> Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP service. This article explains a few things you can try to fix your FTP connection. Login to your control panel After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account. You can login to the control panel by logging in…

---

_[View the full topic](https://forum.infinityfree.com/t/cannot-access-website-due-to-plug-in-and-ssl-issues/78213)._