# Cannot access phpMyAdmin

**URL:** <https://forum.infinityfree.com/t/cannot-access-phpmyadmin/74752>\
**Category:** Hosting Support\
**Created:** [April 14, 2023, 10:06am UTC](https://forum.infinityfree.com/t/cannot-access-phpmyadmin/74752 "2023-04-14T10:06:50Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [April 14, 2023, 11:05am UTC](https://forum.infinityfree.com/t/cannot-access-phpmyadmin/74752/2 "2023-04-14T11:05:15Z")

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> [@Valient](#):
>
> I tried accessing phpMyAdmin via Cpanel

This can happen sometimes due to what seems to be a bug we haven’t been able to fix so far. Fortunately, there are workarounds for it:

> [@Unable to access phpMyAdmin](https://forum.infinityfree.com/t/unable-to-access-phpmyadmin/49344):
>
> Some people experience problems when trying to access phpMyAdmin from their control panel. This usually happens after the password of the hosting account was changed. When this happens, you may see a ERR\_TOO\_MANY\_REDIRECTS, “The page isn’t redirecting properly” or “redirected you too many times” error. This article explains what you can do to regain access to phpMyAdmin. Clear your browser’s cache and cookies for the control panel and phpMyAdmin When you change your account’s password, you wi…

> [@Valient](#):
>
> and database client software like heidiSQL, DBeaver but was unsuccessful.

Our database servers are only accessible from our internal network, so you can only connect to it from PHP code running on your own account, or with our phpMyAdmin installation.

> [@Connecting to MySQL from an external application](https://forum.infinityfree.com/t/connecting-to-mysql-from-an-external-application/49339):
>
> Sometimes, you may want to connect to your MySQL database on your free hosting account using external software, like a desktop database manager (like MySQL Workbench) or an external program you wrote yourself (like an Android or iOS app). You cannot connect to a free hosting MySQL database from outside your hosting account. You can only interact with your free hosting database through PHP scripts uploaded to your free hosting account, or through our phpMyAdmin installation. The ability to con…

If you’re having trouble using phpMyAdmin and would like to try something else, you could try Adminer, which is a web-based database management application that’s extremely easy to install.

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