Cannot Access FTP Client Area

Good day Team, could you help me for this issues for the Client Area

Cannot Connect to FTP

Error Message

Thank you…

This error means that for some reason your device is unable to resolve the IP address of the FTP hostname This can be caused by security filters or parental control filters that have (incorrectly) flagged our FTP hostname as being dangerous.

You can work around this by using the FTP hostname instead. Note that the FTP server has an SSL certificate that’s only valid for, so if FileZilla warns you about that, that’s normal.


Thank you for you quick response.

Now its working, using the

Thank you

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