Can not connect to FTP server

Connection timed out after 20 seconds of inactivity
Error: File transfer failed
Status: Resolving address of ftpupload.net
Status: Connecting to [64:ff9b::b91b:860b]:21…
Error: Connection timed out after 20 seconds of inactivity
Error: File transfer failed
Status: Resolving address of ftpupload.net
Status: Connecting to [64:ff9b::b91b:860b]:21…
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Error: Connection timed out after 20 seconds of inactivity
Error: File transfer failed
Status: Resolving address of ftpupload.net
Status: Connecting to [64:ff9b::b91b:860b]:21…
Error: Connection timed out after 20 seconds of inactivity
Error: File transfer failed
Status: Resolving address of ftpupload.net
Status: Connecting to [64:ff9b::b91b:860b]:21…

Hmm, can you try to connect to 185.27.134.11 as hostname instead?

hmm , but it still showing the same error.

64:ff9b::b91b:860b it’s some ipv6 address that shouldn’t be

can you run this command in PowerShell or CMD

tracert ftpupload.net

and send the result here

1 <1 ms <1 ms <1 ms 242:3a0:1152:4cab4::e9
2 * * * Request timed out.
3 39 ms 22 ms 37 ms fd00:0:14:3::1
4 41 ms 45 ms 29 ms fd00:0:14:f::1
5 * * * Request timed out.
6 * * * Request timed out.

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it is possible that your ISP or something else is blocking access
(and you constantly have everything on ipv6 and not on ipv4)
and you should actually get this in yellow

image

This issue seems familiar. So I dug up this old topic which I think applies here too:

So I think the same issue applies here: you are on an IPv6-only connection, our hosting platform is IPv4 only, your internet provider (presumably) is operating an IPv6-to-IPv4 gateway, and this gateway is mucking up the FTP connection.

Here are a few things you could try:

  • Change the FTP mode in FileZilla from Passive to Active (or the other way around).
  • Use a VPN (preferably one with IPv4 connectivity).
5 Likes

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