# Cache (?) issue; can't update javascript script

**URL:** <https://forum.infinityfree.com/t/cache-issue-cant-update-javascript-script/101511>\
**Category:** Hosting Support\
**Created:** [November 11, 2024, 2:05pm UTC](https://forum.infinityfree.com/t/cache-issue-cant-update-javascript-script/101511 "2024-11-11T14:05:18Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [November 11, 2024, 2:38pm UTC](https://forum.infinityfree.com/t/cache-issue-cant-update-javascript-script/101511/6 "2024-11-11T14:38:47Z")

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> [@Redirected to InfinityFree 403 Forbidden page](https://forum.infinityfree.com/t/redirected-to-infinityfree-403-forbidden-page/58664):
>
> Getting a 403 error means the server is refusing to show your webpage. Here are the most common causes and how to fix them: 1. Website Files Are in the Wrong Location The Issue: Your domain might be pointing to an empty or non-existent folder. How to Check: Log into your [InfinityFree client area](https://dash.infinityfree.com) Go to Accounts → [Select your account] → Domains → [Find your domain] → Manage Find the Directory Status card, and look at the Directory displayed there Understanding the folder structure: Your fi…

The keyword “chat” is blocked on our servers, because live chat scripts are not allowed on our hosting. That’s why the request to chat.js is blocked.

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_[View the full topic](https://forum.infinityfree.com/t/cache-issue-cant-update-javascript-script/101511)._