# Because I can't access the site?

**URL:** <https://forum.infinityfree.com/t/because-i-cant-access-the-site/46416>\
**Category:** Hosting Support\
**Created:** [June 5, 2021, 3:00am UTC](https://forum.infinityfree.com/t/because-i-cant-access-the-site/46416 "2021-06-05T03:00:33Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [June 5, 2021, 10:46am UTC](https://forum.infinityfree.com/t/because-i-cant-access-the-site/46416/3 "2021-06-05T10:46:00Z")

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Would you say that your domain name is active and is redirecting to [suspendeddomain.org](http://suspendeddomain.org)?

Because there is a pinned topic with that exact title:

> [@Active domain names redirect to suspendeddomain.org](https://forum.infinityfree.com/t/active-domain-names-redirect-to-suspendeddomain-org/46224):
>
> IMPORTANT: Please read the [Outage Communication Rules](https://forum.infinityfree.com/t/read-first-outage-communication-rules/46444) before posting! Likely as a result of [outage from this morning](https://forum.infinityfree.com/t/epizy-com-database-server-is-down/46105), some active domain names are redirecting to [suspendeddomain.org](http://suspendeddomain.org) or [suspended-website.com](http://suspended-website.com). This issue affects many domain names, it’s unclear what makes a domain affected or not. To fix this, simply deactivate the hosting account from your client area (through the Edit Account menu) and reactivate it afterwards. This should correctly restore your domain names to working order. …

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_[View the full topic](https://forum.infinityfree.com/t/because-i-cant-access-the-site/46416)._