I hope this message finds you well. I am writing to report a critical issue that we are currently experiencing on our website. We have encountered a recurring “502 Bad Gateway Error” originating from our NGINX server.
This error is severely affecting our website’s performance and accessibility, disrupting user experience and potentially impacting our business operations. We have already conducted preliminary checks on our end to rule out any local issues, such as connectivity problems or misconfigurations, but it seems the problem persists.
Could you please prioritize investigating this issue on your end? It is crucial for us to have our website up and running smoothly to ensure seamless user interactions.
If you require any further information or access to our server logs, please let us know, and we will be more than willing to assist. Your prompt attention to this matter is highly appreciated, as we aim to resolve this situation and restore our website’s functionality as soon as possible.
Thank you for your assistance and understanding.