# Back Up Wordpress Site
**URL:** https://forum.infinityfree.com/t/back-up-wordpress-site/80602
**Category:** Hosting Support
**Created:** [August 11, 2023, 11:30am UTC](https://forum.infinityfree.com/t/back-up-wordpress-site/80602 "2023-08-11T11:30:33Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@anon65577931](https://forum.infinityfree.com/u/anon65577931)
#### Post date: [August 11, 2023, 11:30am UTC](https://forum.infinityfree.com/t/back-up-wordpress-site/80602/1 "2023-08-11T11:30:33Z")
Hi.
Website URL: thesensualreview.com.ng
I am trying to transfer my InfinityFree website to another host. I don’t seem able to do that, as the new host says InfinityFree is stopping a download of my files from taking place. Here is a screenshot. What do I do?
Can anyone help
generate a back up?
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### Author:  [@anon90933456](https://forum.infinityfree.com/u/anon90933456)
#### Post date: [August 11, 2023, 11:33am UTC](https://forum.infinityfree.com/t/back-up-wordpress-site/80602/2 "2023-08-11T11:33:03Z")
Welcome back to the forum! Please read this article to backup your website:
> [@How to backup your website](https://forum.infinityfree.com/docs?topic=49304):
>
> Good website administration requires making backups of your account regularly and storing them somewhere safe yourself. You also need to download backups in order to migrate website to other hosting accounts. InfinityFree does not create or store any backups of free hosting accounts. It’s your responsibility to regularly create backups, and to store them somewhere safely. Backup your website files The best way to backup your website files is by downloading them using a desktop FTP client. Op…
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### Author:  [@HELPINDIA](https://forum.infinityfree.com/u/HELPINDIA)
#### Post date: [August 11, 2023, 11:33am UTC](https://forum.infinityfree.com/t/back-up-wordpress-site/80602/3 "2023-08-11T11:33:55Z")
Use any ftp client! Not use cpanel online file manager
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### Author:  [@anon65577931](https://forum.infinityfree.com/u/anon65577931)
#### Post date: [August 11, 2023, 11:42am UTC](https://forum.infinityfree.com/t/back-up-wordpress-site/80602/4 "2023-08-11T11:42:58Z")
If I do this, how do I get a download link?
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### Author:  [@Admin](https://forum.infinityfree.com/u/Admin)
#### Post date: [August 11, 2023, 12:35pm UTC](https://forum.infinityfree.com/t/back-up-wordpress-site/80602/5 "2023-08-11T12:35:30Z")
Please read the instructions again. There is no download link.
If you want to give a download link to your new host, you get a copy of your data using the instructions provided, bundle them in a zip file, and upload that to a file sharing service of your choice (e.g. Dropbox/Google Drive/Mega/WeTransfer) and give the link to your new host. We don’t provide downloadable backups under normal circumstances.
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### Author:  [@anon65577931](https://forum.infinityfree.com/u/anon65577931)
#### Post date: [August 12, 2023, 10:51am UTC](https://forum.infinityfree.com/t/back-up-wordpress-site/80602/6 "2023-08-12T10:51:35Z")
Hi. I have tried using FileZilla. The download is is not working.
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### Author:  [@anon65577931](https://forum.infinityfree.com/u/anon65577931)
#### Post date: [August 12, 2023, 11:36am UTC](https://forum.infinityfree.com/t/back-up-wordpress-site/80602/7 "2023-08-12T11:36:56Z")
It seems like I you are blocking access to the files. Windows tells me: “Make sure you have permissions to access these folders”
Details: 200 Type is now AsCII
227 Entering Passive Mode
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### Author:  [@ChrisPAR](https://forum.infinityfree.com/u/ChrisPAR)
#### Post date: [August 12, 2023, 12:11pm UTC](https://forum.infinityfree.com/t/back-up-wordpress-site/80602/8 "2023-08-12T12:11:13Z")
Can you share your full logs?
> [@How to get full logs from FileZilla](https://forum.infinityfree.com/t/how-to-get-full-logs-from-filezilla/49303):
>
> When trying to debug issues with FTP connections, it’s very useful to know what an FTP client is doing under the hood. FileZilla is a very popular FTP client which can provide fairly detailed information about it’s connections. This article explains how to get this information. Enable debug logging To enable debug logging in FileZilla, you’ll need to do the following: Go to Edit → Settings… Scroll down to the Debug page. Ensure that “Show debug menu” is enabled (it is by default). Update the…
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### Author:  [@system](https://forum.infinityfree.com/u/system)
#### Post date: [August 19, 2023, 12:11pm UTC](https://forum.infinityfree.com/t/back-up-wordpress-site/80602/9 "2023-08-19T12:11:16Z")
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