¡Auxilio! No puedo conectarme a través de FTP. Help! I can't connect via FTP

Hola, necesito ayuda, por favor podra alguien decirme cmo solucionar: “El no poder conectarme a travs de FTP?”. Pasa que llevo varios das con esa misma situacin.
Sera alguien tan amable de indicarme detalladamente cmo podra resolver ese asunto?
Gracias de antemano por sus respuestas.

Hello, I need help, please could someone tell me how to fix: “Not being able to connect via FTP?”. It happens that I have several days with the same situation.
Would someone be so kind as to tell me in detail how I could solve that matter?
Thank you in advance for your answers.

Do you get any error messages?
Using SFTP or FTP?
What port number and host did you put in?
What program are you using to connect?

Have you seen this article already? https://infinityfree.net/support/i-cannot-connect-to-ftp

Thanks for replying I was able to solve it the same day. A greeting.